Recalls (2)
NHTSA lists 2 recall campaigns for the 2020 Chrysler Pacifica Plug-In Hybrid. Check whether yours was repaired with NHTSA's free VIN lookup ↗
Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.
Check on NHTSA ↗Vehicle Fire When Parked
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
12V Connector Post May Overheat Causing Fire
- Summary
- Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- Consequence
- A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- Remedy
- FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.
Owner complaints (58)
58 complaints filed with NHTSA (owner reports, not verified findings). The electrical system is mentioned most often.
As reported by owners in their complaints. These are reports, not NHTSA findings.
Most-reported components
| Component | Complaints | % of 58 |
|---|---|---|
| Electrical system | 25 | 43.1% |
| Engine | 22 | 37.9% |
| Power train | 17 | 29.3% |
| Fuel/propulsion system | 10 | 17.2% |
| Unknown or other | 7 | 12.1% |
| Service brakes | 6 | 10.3% |
| Seats | 4 | 6.9% |
| Vehicle speed control | 4 | 6.9% |
| Forward collision avoidance | 3 | 5.2% |
| Hybrid propulsion system | 3 | 5.2% |
How 2020 compares with other Pacifica Plug-In Hybrid years
Best and worst Pacifica Plug-In Hybrid years →| Model year | Complaints | Recall campaigns |
|---|---|---|
| 2017 | 79 | 6 |
| 2018 | 223 | 6 |
| 2019 | 45 | 2 |
| 2020 | 58 | 2 |
| 2021 | 26 | 1 |
| 2022 | 116 | 0 |
| 2023 | 40 | 0 |
| 2024 | 26 | 0 |
| 2025 | 1 | 1 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.
Looking at a 2020 Pacifica Plug-In Hybrid for sale?
Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.
Where to next
2020 Chrysler Pacifica Plug-In Hybrid FAQ
How many recalls does the 2020 Chrysler Pacifica Plug-In Hybrid have?
NHTSA lists 2 recall campaigns: 24V538000 (hybrid propulsion system), 20V334000 (electrical). Use NHTSA's VIN lookup to see whether a specific car was repaired.
What are the most common 2020 Chrysler Pacifica Plug-In Hybrid problems?
Owners filed 58 complaints with NHTSA. Electrical system (25), Engine (22), Power train (17) are mentioned most. These are owner reports, not verified findings.
How does the 2020 Pacifica Plug-In Hybrid compare with other years?
Among the 2017–2021 Chrysler Pacifica Plug-In Hybrid model years at least five years old, the 2021 drew the fewest complaints (26) and the 2018 the most (223). The 2020 drew 58. Counts are owner reports, not failure rates.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.