Independent · Not affiliated with NHTSA or any automaker MethodologyData sourcesData refreshed Oct 6, 2026

Chrysler Pacifica Plug-In Hybrid Best and Worst Years by Owner Complaints

What this means

We rank Chrysler Pacifica Plug-In Hybrid model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2021 drew the fewest (26) and the 2018 the most (223).

Data summary generated from official records. Methodology Data: NHTSA, DOT, EPA · Refreshed Oct 6, 2026

Complaints filed by model year

3 settled years with the fewest complaints3 settled years with the mostStill collecting reports

Every year compared

Chrysler Pacifica Plug-In Hybrid model years: complaints filed with NHTSA, recall campaigns, most-reported component, crash stars and combined mpg. Select a column heading to sort.
Most-reported component
2025
Still collecting reports
1 1 Electrical system — —
2021
Among the fewest complaints
26 1 Electrical system — —
2024
Still collecting reports
26 0 Engine — —
2023 40 0 Engine — —
2019
Among the fewest complaints
45 2 Electrical system — —
2020
Among the fewest complaints
58 2 Electrical system — —
2017
Among the most complaints
79 6 Electrical system — —
2022 116 0 Power train — —
2018
Among the most complaints
223 6 Electrical system — —

Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.

What owners reported in the Chrysler Pacifica Plug-In Hybrid years with the most complaints

These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.

2018 Chrysler Pacifica Plug-In Hybrid: 223 complaints

Most-reported: Electrical system 83 (37%); Hybrid propulsion system 75 (34%); Engine 63 (28%).

Reports mention 3 crashes, 12 fires, 4 injuries. Typical odometer reading when owners filed: 6,617 miles. 6 recall campaigns listed.

2017 Chrysler Pacifica Plug-In Hybrid: 79 complaints

Most-reported: Electrical system 31 (39%); Hybrid propulsion system 19 (24%); Fuel/propulsion system 18 (23%).

Reports mention 1 crash, 5 fires, 4 injuries. Typical odometer reading when owners filed: 11,500 miles. 6 recall campaigns listed.

2020 Chrysler Pacifica Plug-In Hybrid: 58 complaints

Most-reported: Electrical system 25 (43%); Engine 22 (38%); Power train 17 (29%).

Reports mention 3 crashes, 1 injury. 2 recall campaigns listed.

The Chrysler Pacifica Plug-In Hybrid years with the fewest complaints

2021 Chrysler Pacifica Plug-In Hybrid: 26 complaints

Most-reported: Electrical system 13 (50%); Hybrid propulsion system 11 (42%); Back over prevention 8 (31%).

Typical odometer reading when owners filed: 35,194 miles. 1 recall campaign listed.

2019 Chrysler Pacifica Plug-In Hybrid: 45 complaints

Most-reported: Electrical system 22 (49%); Power train 15 (33%); Engine 13 (29%).

Typical odometer reading when owners filed: 13,860 miles. 2 recall campaigns listed.

2020 Chrysler Pacifica Plug-In Hybrid: 58 complaints

Most-reported: Electrical system 25 (43%); Engine 22 (38%); Power train 17 (29%).

Reports mention 3 crashes, 1 injury. 2 recall campaigns listed.

Crashes, fires and injuries in Chrysler Pacifica Plug-In Hybrid owner reports

Chrysler Pacifica Plug-In Hybrid owner complaints to NHTSA that report a crash, fire, injury or death, and the typical odometer reading when filed
Model yearComplaintsCrashesFiresInjuriesDeathsTypical miles at filing
202510000—
2024260000—
2023401010—
2022116200033,449
202126000035,194
2020583010—
201945000013,860
2018223312406,617
201779154011,500

Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.

Largest Chrysler Pacifica Plug-In Hybrid recalls

  • Rearview Camera Image May Fail to Display/FMVSS 111 (2026 model year; 844,027 vehicles across all models; filed Aug 2026; 26V531000)
  • Control Arm May Separate From Steering Knuckle (2018 model year; 47,771 vehicles across all models; filed Feb 2019; 19V143000)
  • 12V Connector Post May Overheat Causing Fire (2017–2020 model years; 23,079 vehicles across all models; filed Jun 2020; 20V334000)
  • Vehicle Fire When Parked (2017–2018 model years; 16,741 vehicles across all models; filed Feb 2022; 22V077000)
  • Vehicle Fire When Parked (2017–2018 model years; 15,910 vehicles across all models; filed Jul 2024; 24V536000)

All 12 Chrysler Pacifica Plug-In Hybrid recall campaigns · Chrysler Pacifica Plug-In Hybrid problems, recalls and mpg by year · Used car inspection checklist

What the numbers can't tell you

  • Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
  • Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
  • The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.

Chrysler Pacifica Plug-In Hybrid years FAQ

Which Chrysler Pacifica Plug-In Hybrid year has the fewest complaints?

Among the model years shown whose counts have settled, the 2021 has the fewest owner complaints filed with NHTSA (26). That is a count of reports, not a measure of reliability.

Does fewer complaints mean a more reliable car?

Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.

Are there Chrysler Pacifica Plug-In Hybrid years to avoid?

No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2018, 2017 and 2020 models, and across all years the most-reported problem area is the electrical system. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.

What is the most common Chrysler Pacifica Plug-In Hybrid problem?

Across the model years shown, owners most often report problems with the electrical system (236 of 614 complaints list it). Each model-year report breaks the complaints down by component.

How many recalls does the Chrysler Pacifica Plug-In Hybrid have?

NHTSA lists 12 recall campaigns covering the Chrysler Pacifica Plug-In Hybrid. See every one, with official wording and repair rates, on the Chrysler Pacifica Plug-In Hybrid recall page.

Why are newer years left out of fewest and most?

Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.

How this page was madeSources, processing, limits, review and changes

Data sources

Processing

  • Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
  • Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.

Limitations

  • Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
  • Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
  • Recent model years are still collecting reports.

Review

Data compiled automatically from the official files listed here.

Changelog

  • 2026-10-06 Data refreshed from the official files.