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2017 Chrysler Pacifica Plug-In Hybrid: Problems, Recalls and MPG

What this means

NHTSA lists 6 recall campaigns for the 2017 Chrysler Pacifica Plug-In Hybrid, most recently filed July 2024. Owners have filed 79 complaints with NHTSA, most often about the electrical system.

Data summary generated from official records. Methodology Data: NHTSA, DOT, EPA · Refreshed Oct 6, 2026
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Recalls (6)

NHTSA lists 6 recall campaigns for the 2017 Chrysler Pacifica Plug-In Hybrid. Check whether yours was repaired with NHTSA's free VIN lookup ↗

Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.

Check on NHTSA ↗
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Park outside: fire risk. NHTSA advises parking outside and away from buildings until the recall repair is done.
Recall 24V536000 Filed Jul 18, 2024

Vehicle Fire When Parked

Hybrid propulsion system
Official NHTSA text
Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
78.1% repairedof 15,910 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 24V536000
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Park outside: fire risk. NHTSA advises parking outside and away from buildings until the recall repair is done.
Recall 22V077000 Filed Feb 11, 2022

Vehicle Fire When Parked

Hybrid propulsion system
Official NHTSA text
Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
Repair progress not yet reported16,741 vehicles potentially affected
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 22V077000
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Recall 20V334000 Filed Jun 9, 2020

12V Connector Post May Overheat Causing Fire

Electrical system · 12v/24v/48v battery · cables
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
96.2% repairedof 23,079 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 20V334000
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Recall 18V740000 Filed Oct 19, 2018

Improper Engine Restart May Cause Stall or Fire

Engine and engine cooling · exhaust system · emission control · catalytic convertor
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
97.7% repairedof 10,260 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 18V740000
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Recall 17V375000 Filed Jun 13, 2017

Incorrect Seating Capacity Tire Placards/FMVSS 110

Equipment · other · labels
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
100% repairedof 100 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 17V375000
Listed for 2017 Chrysler Pacifica Plug-In Hybrid. Not checked against your VIN.
Recall 17V371000 Filed Jun 9, 2017

Power Inverter Module Failure Due to Overvoltage

Hybrid propulsion system · inverter
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
86.2% repairedof 1,375 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 17V371000

PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.

Owner complaints (79)

79 complaints filed with NHTSA (owner reports, not verified findings). The electrical system is mentioned most often.

1involved a crash
5involved a fire
4injuries reported
0deaths reported

As reported by owners in their complaints. These are reports, not NHTSA findings.

Most-reported components

Complaints filed with NHTSA for the 2017 Chrysler Pacifica Plug-In Hybrid, by component (top 10). One complaint can list several components, so these add up to more than 79.Source: NHTSA ODI owner complaints · Retrieved Oct 6, 2026 · Report a data error

How 2017 compares with other Pacifica Plug-In Hybrid years

Best and worst Pacifica Plug-In Hybrid years →
201720182019202020212022202320242025
This year (2017)Other yearsStill collecting reports

Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.

Used blue SUV on a sunny dealer lot with its hood open and a clipboard on the fender

Looking at a 2017 Pacifica Plug-In Hybrid for sale?

Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.

All Pacifica Plug-In Hybrid years

Where to next

2017 Chrysler Pacifica Plug-In Hybrid FAQ

How many recalls does the 2017 Chrysler Pacifica Plug-In Hybrid have?

NHTSA lists 6 recall campaigns: 24V536000 (hybrid propulsion system), 22V077000 (hybrid propulsion system), 20V334000 (electrical), 18V740000 (engine), 17V375000 (equipment), 17V371000 (hybrid propulsion system). Use NHTSA's VIN lookup to see whether a specific car was repaired.

What are the most common 2017 Chrysler Pacifica Plug-In Hybrid problems?

Owners filed 79 complaints with NHTSA. Electrical system (31), Hybrid propulsion system (19), Fuel/propulsion system (18) are mentioned most. These are owner reports, not verified findings.

How does the 2017 Pacifica Plug-In Hybrid compare with other years?

Among the 2017–2021 Chrysler Pacifica Plug-In Hybrid model years at least five years old, the 2021 drew the fewest complaints (26) and the 2018 the most (223). The 2017 drew 79. Counts are owner reports, not failure rates.

How this page was madeSources, processing, limits, review and changes

Processing

  • Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
  • Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.

Limitations

  • Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
  • Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
  • Recent model years are still collecting reports.

Review

Data compiled automatically from the official files listed here.

Changelog

  • 2026-10-06 Data refreshed from the official files.
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