Recalls (5)
NHTSA lists 5 recall campaigns for the 2020 Ram Promaster. Check whether yours was repaired with NHTSA's free VIN lookup ↗
Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.
Check on NHTSA ↗Wheelchair Restraint Retractor May Not Lock
- Summary
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Radiator Fan Electrical Circuit May Overheat
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- Consequence
- Electrical circuits that overheat increase the risk of a fire.
- Remedy
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Rearview Camera Image May Not Display/FMVSS 111
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- Consequence
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Unsecured Transmission May Cause Rollaway
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- Consequence
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Side Curtain Air Bag May Not Properly Inflate
- Summary
- Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
- Consequence
- In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
- Remedy
- FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.
Owner complaints (42)
42 complaints filed with NHTSA (owner reports, not verified findings). The back over prevention is mentioned most often.
As reported by owners in their complaints. These are reports, not NHTSA findings.
Most-reported components
| Component | Complaints | % of 42 |
|---|---|---|
| Back over prevention | 11 | 26.2% |
| Power train | 10 | 23.8% |
| Unknown or other | 9 | 21.4% |
| Electrical system | 8 | 19% |
| Engine and engine cooling | 5 | 11.9% |
| Engine | 4 | 9.5% |
| Visibility/wiper | 4 | 9.5% |
| Steering | 3 | 7.1% |
| Seat belts | 2 | 4.8% |
| Air bags | 1 | 2.4% |
How 2020 compares with other Promaster years
Best and worst Promaster years →| Model year | Complaints | Recall campaigns |
|---|---|---|
| 2016 | 32 | 14 |
| 2017 | 57 | 10 |
| 2018 | 38 | 10 |
| 2019 | 60 | 9 |
| 2020 | 42 | 5 |
| 2021 | 111 | 8 |
| 2022 | 66 | 8 |
| 2023 | 90 | 5 |
| 2024 | 11 | 5 |
| 2025 | 6 | 4 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.

Looking at a 2020 Promaster for sale?
Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.
Where to next
2020 Ram Promaster FAQ
How many recalls does the 2020 Ram Promaster have?
NHTSA lists 5 recall campaigns: 25V876000 (wheel), 25V720000 (engine), 25V552000 (rear camera), 23V301000 (power train), 20V374000 (air bag). Use NHTSA's VIN lookup to see whether a specific car was repaired.
What are the most common 2020 Ram Promaster problems?
Owners filed 42 complaints with NHTSA. Back over prevention (11), Power train (10), Unknown or other (9) are mentioned most. These are owner reports, not verified findings.
How does the 2020 Promaster compare with other years?
Among the 2016–2021 Ram Promaster model years at least five years old, the 2016 drew the fewest complaints (32) and the 2021 the most (111). The 2020 drew 42. Counts are owner reports, not failure rates.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.