Ram Promaster Best and Worst Years by Owner Complaints
We rank Ram Promaster model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2016 drew the fewest (32) and the 2021 the most (111).
Complaints filed by model year
Every year compared
| Most-reported component | |||||
|---|---|---|---|---|---|
| 2026 Still collecting reports |
2 | 4 | Air bags | — | — |
| 2025 Still collecting reports |
6 | 4 | Engine | — | — |
| 2024 Still collecting reports |
11 | 5 | Electrical system | — | — |
| 2016 Among the fewest complaints |
32 | 14 | Engine | — | — |
| 2018 Among the fewest complaints |
38 | 10 | Electrical system | — | — |
| 2020 Among the fewest complaints |
42 | 5 | Back over prevention | — | — |
| 2017 | 57 | 10 | Electrical system | — | — |
| 2019 | 60 | 9 | Power train | — | — |
| 2015 Among the most complaints |
61 | 12 | Electrical system | — | — |
| 2022 | 66 | 8 | Steering | — | — |
| 2014 Among the most complaints |
71 | 12 | Electrical system | — | — |
| 2023 | 90 | 5 | Steering | — | — |
| 2021 Among the most complaints |
111 | 8 | Back over prevention | — | — |
Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.
What owners reported in the Ram Promaster years with the most complaints
These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.
2021 Ram Promaster: 111 complaints
Most-reported: Back over prevention 24 (22%); Electrical system 19 (17%); Lane departure 14 (13%).
Reports mention 1 crash, 3 fires. Typical odometer reading when owners filed: 20,000 miles. 8 recall campaigns listed.
2014 Ram Promaster: 71 complaints
Most-reported: Electrical system 19 (27%); Service brakes 15 (21%); Power train 14 (20%).
Reports mention 4 crashes, 1 fire, 1 injury. Typical odometer reading when owners filed: 12,000 miles. 12 recall campaigns listed.
2015 Ram Promaster: 61 complaints
Most-reported: Electrical system 17 (28%); Engine 16 (26%); Power train 12 (20%).
Reports mention 1 crash, 1 fire. Typical odometer reading when owners filed: 39,049 miles. 12 recall campaigns listed.
The Ram Promaster years with the fewest complaints
2016 Ram Promaster: 32 complaints
Most-reported: Engine 12 (38%); Power train 8 (25%); Electrical system 7 (22%).
Typical odometer reading when owners filed: 47,000 miles. 14 recall campaigns listed.
2018 Ram Promaster: 38 complaints
Most-reported: Electrical system 11 (29%); Engine 11 (29%); Power train 7 (18%).
Reports mention 4 crashes. Typical odometer reading when owners filed: 11,000 miles. 10 recall campaigns listed.
2020 Ram Promaster: 42 complaints
Most-reported: Back over prevention 11 (26%); Power train 10 (24%); Electrical system 8 (19%).
Reports mention 3 crashes, 2 injuries. Typical odometer reading when owners filed: 64,315 miles. 5 recall campaigns listed.
Crashes, fires and injuries in Ram Promaster owner reports
| Model year | Complaints | Crashes | Fires | Injuries | Deaths | Typical miles at filing |
|---|---|---|---|---|---|---|
| 2026 | 2 | 0 | 0 | 0 | 0 | — |
| 2025 | 6 | 0 | 0 | 0 | 0 | — |
| 2024 | 11 | 0 | 1 | 0 | 0 | — |
| 2023 | 90 | 0 | 5 | 0 | 0 | 40,000 |
| 2022 | 66 | 1 | 1 | 0 | 0 | — |
| 2021 | 111 | 1 | 3 | 0 | 0 | 20,000 |
| 2020 | 42 | 3 | 0 | 2 | 0 | 64,315 |
| 2019 | 60 | 2 | 0 | 0 | 0 | 47,707 |
| 2018 | 38 | 4 | 0 | 0 | 0 | 11,000 |
| 2017 | 57 | 2 | 3 | 0 | 0 | 42,000 |
| 2016 | 32 | 0 | 0 | 0 | 0 | 47,000 |
| 2015 | 61 | 1 | 1 | 0 | 0 | 39,049 |
| 2014 | 71 | 4 | 1 | 1 | 0 | 12,000 |
Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.
Largest Ram Promaster recalls
- Rearview Camera Image May Not Display/FMVSS 111 (2022–2023 model years; 1,033,433 vehicles across all models; filed Jun 2024; 24V436000)
- Rearview Camera Image May Fail to Display/FMVSS 111 (2026 model year; 844,027 vehicles across all models; filed Aug 2026; 26V531000)
- Transmission may Shift Unexpectedly to Neutral (2015 model year; 329,540 vehicles across all models; filed Jul 2016; 16V529000)
- Radiator Fan Electrical Circuit May Overheat (2018–2026 model years; 300,691 vehicles across all models; filed Oct 2025; 25V720000)
- Rearview Camera Image May Not Display/FMVSS 111 (2022–2025 model years; 235,640 vehicles across all models; filed May 2025; 25V330000)
All 45 Ram Promaster recall campaigns · Ram Promaster problems, recalls and mpg by year · Used car inspection checklist
What the numbers can't tell you
- Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
- Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
- The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.
Ram Promaster years FAQ
Which Ram Promaster year has the fewest complaints?
Among the model years shown whose counts have settled, the 2016 has the fewest owner complaints filed with NHTSA (32). That is a count of reports, not a measure of reliability.
Does fewer complaints mean a more reliable car?
Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.
Are there Ram Promaster years to avoid?
No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2021, 2014 and 2015 models, and across all years the most-reported problem area is the electrical system. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.
What is the most common Ram Promaster problem?
Across the model years shown, owners most often report problems with the electrical system (148 of 647 complaints list it). Each model-year report breaks the complaints down by component.
How many recalls does the Ram Promaster have?
NHTSA lists 45 recall campaigns covering the Ram Promaster. See every one, with official wording and repair rates, on the Ram Promaster recall page.
Why are newer years left out of fewest and most?
Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.