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2015 Ram Promaster: Problems, Recalls and MPG

What this means

NHTSA lists 12 recall campaigns for the 2015 Ram Promaster, most recently filed October 2020. Owners have filed 61 complaints with NHTSA, most often about the electrical system.

Data summary generated from official records. Methodology Data: NHTSA, DOT, EPA · Refreshed Oct 6, 2026
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Recalls (12)

NHTSA lists 12 recall campaigns for the 2015 Ram Promaster. Check whether yours was repaired with NHTSA's free VIN lookup ↗

Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.

Check on NHTSA ↗
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 20V582000 Filed Oct 15, 2020

Shifter Cable May Disconnect from Transmission

Power train · automatic transmission · lever and linkage · column shift
Official NHTSA text
Summary
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Repair progress not yet reported20 vehicles potentially affected
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 20V582000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 20V036000 Filed Jan 23, 2020

Shifter Cable May Disconnect from Transmission

Power train · automatic transmission · lever and linkage · column shift
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
78.7% repairedof 222,207 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 20V036000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 19V818000 Filed Nov 15, 2019

Engine Cooling Fan May Seize and Cause Fire

Engine and engine cooling · cooling system · fan
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Consequence
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
78.5% repairedof 99,128 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 19V818000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 19V333000 Filed Apr 29, 2019

Seat Back may not Stay Upright

Seats
Official NHTSA text
Summary
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Repair progress not yet reported544 vehicles potentially affected
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 19V333000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 19V313000 Filed Apr 18, 2019

Seat Back may not Stay Upright

Seats
Official NHTSA text
Summary
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Repair progress not yet reported2,080 vehicles potentially affected
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 19V313000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 17V824000 Filed Dec 21, 2017

Fire Extinguisher May Be Clogged or Inoperable

Equipment
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
48.3% repairedof 61,791 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 17V824000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 17V273000 Filed Apr 25, 2017

Improper Air Bag Information/FMVSS 208

Equipment · other · labels
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
99.8% repairedof 113,896 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 17V273000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 16V529000 Filed Jul 12, 2016

Transmission may Shift Unexpectedly to Neutral

Power train · automatic transmission
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
80.5% repairedof 329,540 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 16V529000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 16V253000 Filed Apr 28, 2016

Trailer Brake Lights may not Illuminate/FMVSS 108

Electrical system · software
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
73.8% repairedof 6,422 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 16V253000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 16V202000 Filed Apr 11, 2016

Water Intrusion of the Communication Connector

Electrical system
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Consequence
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
84.5% repairedof 23,930 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 16V202000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 15V799000 Filed Nov 25, 2015

Intermittent Loss of Ignition Switch Contact

Electrical system · ignition · switch
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Consequence
An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
79% repairedof 16,106 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 15V799000
Listed for 2015 Ram Promaster. Not checked against your VIN.
Recall 15V223000 Filed Apr 15, 2015

Side Air Bags Inflatable Curtains/FMVSS 214

Air bags · side/window
Official NHTSA text
Summary
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Consequence
In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Remedy
Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
85.7% repairedof 2,408 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 15V223000

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Owner complaints (61)

61 complaints filed with NHTSA (owner reports, not verified findings). The electrical system is mentioned most often.

1involved a crash
1involved a fire
0injuries reported
0deaths reported

As reported by owners in their complaints. These are reports, not NHTSA findings.

Most-reported components

Complaints filed with NHTSA for the 2015 Ram Promaster, by component (top 10). One complaint can list several components, so these add up to more than 61.Source: NHTSA ODI owner complaints · Retrieved Oct 6, 2026 · Report a data error

How 2015 compares with other Promaster years

Best and worst Promaster years →
2014201520162017201820192020202120222023
This year (2015)Other yearsStill collecting reports

Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.

Used blue SUV on a sunny dealer lot with its hood open and a clipboard on the fender

Looking at a 2015 Promaster for sale?

Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.

All Promaster years

Where to next

2015 Ram Promaster FAQ

How many recalls does the 2015 Ram Promaster have?

NHTSA lists 12 recall campaigns: 20V582000 (power train), 20V036000 (power train), 19V818000 (engine), 19V333000 (seat), 19V313000 (seat), 17V824000 (equipment), 17V273000 (equipment), 16V529000 (power train), 16V253000 (brake), 16V202000 (electrical), 15V799000 (electrical), 15V223000 (air bag). Use NHTSA's VIN lookup to see whether a specific car was repaired.

What are the most common 2015 Ram Promaster problems?

Owners filed 61 complaints with NHTSA. Electrical system (17), Engine (16), Power train (12) are mentioned most. These are owner reports, not verified findings.

How does the 2015 Promaster compare with other years?

Among the 2014–2021 Ram Promaster model years at least five years old, the 2016 drew the fewest complaints (32) and the 2021 the most (111). The 2015 drew 61. Counts are owner reports, not failure rates.

How this page was madeSources, processing, limits, review and changes

Processing

  • Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
  • Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.

Limitations

  • Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
  • Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
  • Recent model years are still collecting reports.

Review

Data compiled automatically from the official files listed here.

Changelog

  • 2026-10-06 Data refreshed from the official files.
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