Recalls (6)
NHTSA lists 6 recall campaigns for the 2023 Mercedes-Benz Sprinter 3500. Check whether yours was repaired with NHTSA's free VIN lookup ↗
Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.
Check on NHTSA ↗Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Improperly Heat-Treated Rear Axle Spring U-Bolts
Suspension · rear · springs · leaf spring assembly · u-bolt, leaf spring to axle
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Consequence
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
77.3% repairedof 1,232 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 24V517000
Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Improperly Secured 12-Volt Ground Connection
Electrical system · wiring
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- Consequence
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
78.8% repairedof 99 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 24V225000
Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Short Circuit from Incorrectly Routed Wiring
Electrical system · wiring
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- Consequence
- A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
- Remedy
- Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
86.5% repairedof 828 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 24V166000
Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Partition Wall May Detach
Structure · critical fasteners
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- Consequence
- A detached partition wall can increase the risk of injury.
- Remedy
- Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
47.3% repairedof 387 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 23V876000
Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Loss of Steering Control from Unsecured Strut Bolt
Suspension · front
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- Consequence
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
60.6% repairedof 33 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 23V849000
Listed for 2023 Mercedes-Benz Sprinter 3500. Not checked against your VIN.
Windows & Interior Lashing Rail Cargo May Detach
Structure · body
Official NHTSA text
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- Consequence
- An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
- Remedy
- Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
22.9% repairedof 131 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 23V806000
PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.
Owner complaints (17)
17 complaints filed with NHTSA (owner reports, not verified findings). The electrical system is mentioned most often.
0involved a crash
0involved a fire
0injuries reported
0deaths reported
As reported by owners in their complaints. These are reports, not NHTSA findings.
Most-reported components
| Component | Complaints | % of 17 |
|---|---|---|
| Electrical system | 3 | 17.6% |
| Forward collision avoidance | 3 | 17.6% |
| Power train | 3 | 17.6% |
| Equipment | 2 | 11.8% |
| Steering | 2 | 11.8% |
| Unknown or other | 2 | 11.8% |
| Vehicle speed control | 2 | 11.8% |
| Air bags | 1 | 5.9% |
| Engine | 1 | 5.9% |
| Engine and engine cooling | 1 | 5.9% |
How 2023 compares with other Sprinter 3500 years
Best and worst Sprinter 3500 years →201537
201662
201728
20189
201927
202013
20218
20228
202317
20243
| Model year | Complaints | Recall campaigns |
|---|---|---|
| 2015 | 37 | 15 |
| 2016 | 62 | 16 |
| 2017 | 28 | 9 |
| 2018 | 9 | 10 |
| 2019 | 27 | 41 |
| 2020 | 13 | 22 |
| 2021 | 8 | 16 |
| 2022 | 8 | 6 |
| 2023 | 17 | 6 |
| 2024 | 3 | 3 |
This year (2023)Other yearsStill collecting reports
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.
Looking at a 2023 Sprinter 3500 for sale?
Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.
Where to next
2023 Mercedes-Benz Sprinter 3500 FAQ
How many recalls does the 2023 Mercedes-Benz Sprinter 3500 have?
NHTSA lists 6 recall campaigns: 24V517000 (suspension), 24V225000 (electrical), 24V166000 (electrical), 23V876000 (structure), 23V849000 (suspension), 23V806000 (structure). Use NHTSA's VIN lookup to see whether a specific car was repaired.
What are the most common 2023 Mercedes-Benz Sprinter 3500 problems?
Owners filed 17 complaints with NHTSA. Electrical system (3), Forward collision avoidance (3), Power train (3) are mentioned most. These are owner reports, not verified findings.
How does the 2023 Sprinter 3500 compare with other years?
Among the 2015–2021 Mercedes-Benz Sprinter 3500 model years at least five years old, the 2021 drew the fewest complaints (8) and the 2016 the most (62). The 2023 drew 17. Counts are owner reports, not failure rates.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.
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