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2020 Toyota Highlander: Problems, Recalls and MPG

What this means

NHTSA lists 4 recall campaigns for the 2020 Toyota Highlander, most recently filed December 2023. Owners have filed 319 complaints with NHTSA, most often about the power train. In NHTSA crash tests it earned 5 stars overall.

Data summary generated from official records. Methodology Data: NHTSA, DOT, EPA · Refreshed Oct 6, 2026
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Recalls (4)

NHTSA lists 4 recall campaigns for the 2020 Toyota Highlander. Check whether yours was repaired with NHTSA's free VIN lookup ↗

Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.

Check on NHTSA ↗
Listed for 2020 Toyota Highlander. Not checked against your VIN.
Recall 23V865000 Filed Dec 20, 2023

OCS Sensors May Short Circuit

Air bags · sensor · occupant classification
Official NHTSA text
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
58.3% repairedof 999,901 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 23V865000
Listed for 2020 Toyota Highlander. Not checked against your VIN.
Recall 23V720000 Filed Oct 26, 2023

Front Bumper Assembly May Detach

Structure · body · bumpers
Official NHTSA text
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Consequence
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
84.8% repairedof 750,795 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 23V720000
Listed for 2020 Toyota Highlander. Not checked against your VIN.
Recall 20V633000 Filed Oct 14, 2020

Seat Trim Can Interfere with Air Bag Deployment

Air bags
Official NHTSA text
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
98.6% repairedof 3,121 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 20V633000
Listed for 2020 Toyota Highlander. Not checked against your VIN.
Recall 20V162000 Filed Mar 19, 2020

ECU Error May Cause Vehicle Stall

Engine
Official NHTSA text
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
99.4% repairedof 38,810 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 20V162000

PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.

Owner complaints (319)

319 complaints filed with NHTSA (owner reports, not verified findings). The power train is mentioned most often.

16involved a crash
0involved a fire
20injuries reported
0deaths reported

As reported by owners in their complaints. These are reports, not NHTSA findings.

Most-reported components

Complaints filed with NHTSA for the 2020 Toyota Highlander, by component (top 10). One complaint can list several components, so these add up to more than 319.Source: NHTSA ODI owner complaints · Retrieved Oct 6, 2026 · Report a data error

How 2020 compares with other Highlander years

Best and worst Highlander years →
2016201720182019202020212022202320242025
This year (2020)Other yearsStill collecting reports

Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.

Crash tests: 5 stars overall

Overall★★★★★
Frontal crashDriver 4★ · Passenger 4★★★★★☆
Side crashDriver 5★ · Passenger 5★★★★★★
Side pole★★★★★
RolloverRollover risk 16.9%★★★★☆
Front seat of a modern car with the seat belt buckled across the passenger seat
Compare fairly. Compare stars only between vehicles of similar size and weight. Ratings apply to the tested configuration.

Source: NHTSA 5-Star Safety Ratings (NCAP), 2020 Toyota Highlander suv fwd, retrieved Oct 6, 2026.

Fuel economy: up to 35 mpg combined

35
mpg combined
35
city
34
highway
EPA annual fuel cost
$1,900
CO₂ tailpipe
251 g/mi
EPA class
Standard Sport Utility Vehicle

What it costs you to run

$1,866per year
$156per month
429gallons a year

Miles ÷ 35 mpg × $4.354 (EIA US average regular, week of Oct 5, 2026, all taxes included). Source: EPA · EIA.

EPA label estimates from lab tests; your mileage will vary.

Specs by configuration

2020 Toyota Highlander configurations with EPA data
Engine · transmissionDriveCity / Hwy / CombEPA $/yrCO₂ g/mi
2.5 L 4-cyl · AV-S6 CVTAll-Wheel Drive35 / 34 / 35$1,900251
3.5 L 6-cyl · 8-speed automaticFront-Wheel Drive21 / 29 / 24$2,800372
3.5 L 6-cyl · 8-speed automaticFront-Wheel Drive20 / 28 / 23$2,900386
3.5 L 6-cyl · 8-speed automaticAll-Wheel Drive20 / 27 / 23$2,900387

Source: EPA fuel economy data, retrieved Oct 6, 2026. Configurations are listed when EPA and NHTSA records match.

Used blue SUV on a sunny dealer lot with its hood open and a clipboard on the fender

Looking at a 2020 Highlander for sale?

Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.

All Highlander years

Where to next

2020 Toyota Highlander FAQ

How many recalls does the 2020 Toyota Highlander have?

NHTSA lists 4 recall campaigns: 23V865000 (air bag), 23V720000 (structure), 20V633000 (air bag), 20V162000 (engine). Use NHTSA's VIN lookup to see whether a specific car was repaired.

What are the most common 2020 Toyota Highlander problems?

Owners filed 319 complaints with NHTSA. Power train (126), Unknown or other (44), Service brakes (40) are mentioned most. These are owner reports, not verified findings.

What mpg does the 2020 Toyota Highlander get?

EPA rates the 2.5 L 4-cyl · AV-S6 CVT version at 35 city, 34 highway and 35 combined mpg. Other configurations are listed in the fuel economy section.

What safety rating did the 2020 Toyota Highlander get?

NHTSA rated the 2020 Toyota Highlander suv fwd 5 stars overall, with 4 stars frontal, 5 stars side and 4 stars rollover (16.9% rollover risk).

How does the 2020 Highlander compare with other years?

Among the 2016–2021 Toyota Highlander model years at least five years old, the 2016 drew the fewest complaints (111) and the 2021 the most (527). The 2020 drew 319. Counts are owner reports, not failure rates.

How this page was madeSources, processing, limits, review and changes

Processing

  • Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
  • Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.

Limitations

  • Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
  • Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
  • Recent model years are still collecting reports.

Review

Data compiled automatically from the official files listed here.

Changelog

  • 2026-10-06 Data refreshed from the official files.
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