Mercedes-Benz Sprinter 2500 Best and Worst Years by Owner Complaints
We rank Mercedes-Benz Sprinter 2500 model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2007 drew the fewest (1) and the 2020 the most (80).
Complaints filed by model year
Every year compared
| Most-reported component | |||||
|---|---|---|---|---|---|
| 2007 Among the fewest complaints |
1 | 1 | Air bags | — | — |
| 2009 Among the fewest complaints |
1 | 0 | Electrical system | — | — |
| 2025 Still collecting reports |
2 | 1 | Equipment | — | — |
| 2012 Among the fewest complaints |
8 | 2 | Vehicle speed control | — | — |
| 2024 Still collecting reports |
12 | 4 | Service brakes | — | — |
| 2017 | 13 | 7 | Steering | — | — |
| 2010 | 14 | 6 | Air bags | — | — |
| 2011 | 14 | 4 | Air bags | — | — |
| 2018 | 14 | 9 | Vehicle speed control | — | — |
| 2023 | 17 | 7 | Engine | — | — |
| 2013 | 21 | 3 | Air bags | — | — |
| 2015 | 23 | 14 | Steering | — | — |
| 2016 | 28 | 15 | Air bags | — | — |
| 2014 | 38 | 6 | Air bags | — | — |
| 2022 | 40 | 7 | Electrical system | — | — |
| 2021 Among the most complaints |
45 | 18 | Electrical system | — | — |
| 2019 Among the most complaints |
67 | 42 | Steering | — | — |
| 2020 Among the most complaints |
80 | 22 | Electrical system | — | — |
Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.
What owners reported in the Mercedes-Benz Sprinter 2500 years with the most complaints
These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.
2020 Mercedes-Benz Sprinter 2500: 80 complaints
Most-reported: Electrical system 20 (25%); Power train 18 (23%); Engine 15 (19%).
Reports mention 3 crashes, 1 fire. Typical odometer reading when owners filed: 3,000 miles. 22 recall campaigns listed.
2019 Mercedes-Benz Sprinter 2500: 67 complaints
Most-reported: Steering 15 (22%); Power train 14 (21%); Electrical system 8 (12%).
Reports mention 8 crashes, 4 fires, 4 injuries. Typical odometer reading when owners filed: 20,000 miles. 42 recall campaigns listed.
2021 Mercedes-Benz Sprinter 2500: 45 complaints
Most-reported: Electrical system 9 (20%); Forward collision avoidance 9 (20%); Lane departure 7 (16%).
Reports mention 2 crashes, 1 injury. 18 recall campaigns listed.
The Mercedes-Benz Sprinter 2500 years with the fewest complaints
2007 Mercedes-Benz Sprinter 2500: 1 complaints
Most-reported: Air bags 1 (100%).
1 recall campaign listed.
2009 Mercedes-Benz Sprinter 2500: 1 complaints
Most-reported: Electrical system 1 (100%); Steering 1 (100%).
0 recall campaigns listed.
2012 Mercedes-Benz Sprinter 2500: 8 complaints
Most-reported: Vehicle speed control 3 (38%); Air bags 2 (25%); Engine 1 (13%).
2 recall campaigns listed.
Crashes, fires and injuries in Mercedes-Benz Sprinter 2500 owner reports
| Model year | Complaints | Crashes | Fires | Injuries | Deaths | Typical miles at filing |
|---|---|---|---|---|---|---|
| 2025 | 2 | 0 | 0 | 0 | 0 | — |
| 2024 | 12 | 0 | 1 | 0 | 0 | — |
| 2023 | 17 | 0 | 1 | 0 | 0 | — |
| 2022 | 40 | 2 | 0 | 2 | 0 | — |
| 2021 | 45 | 2 | 0 | 1 | 0 | — |
| 2020 | 80 | 3 | 1 | 0 | 0 | 3,000 |
| 2019 | 67 | 8 | 4 | 4 | 0 | 20,000 |
| 2018 | 14 | 0 | 0 | 0 | 0 | 15,000 |
| 2017 | 13 | 0 | 0 | 0 | 0 | 18,000 |
| 2016 | 28 | 0 | 1 | 0 | 0 | 24,000 |
| 2015 | 23 | 1 | 0 | 0 | 0 | 49,000 |
| 2014 | 38 | 1 | 4 | 0 | 0 | 35,000 |
| 2013 | 21 | 0 | 0 | 0 | 0 | — |
| 2012 | 8 | 0 | 0 | 0 | 0 | — |
| 2011 | 14 | 0 | 0 | 0 | 0 | 20,771 |
| 2010 | 14 | 0 | 0 | 0 | 0 | — |
| 2009 | 1 | 0 | 0 | 0 | 0 | — |
| 2007 | 1 | 0 | 0 | 0 | 0 | — |
Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.
Largest Mercedes-Benz Sprinter 2500 recalls
- Driver's Frontal Air Bag Inflator May Rupture (2010–2014 model years; 136,361 vehicles across all models; filed Feb 2016; 16V077000)
- Vehicle Rollaway from Guide Bushing Fatigue (2019–2022 model years; 124,305 vehicles across all models; filed Oct 2022; 22V796000)
- Passenger Frontal Air Bag Inflator May Explode (2014–2017 model years; 88,388 vehicles across all models; filed Jan 2019; 19V004000)
- Inaccurate Vehicle Location for Emergency Services (2019–2020 model years; 84,345 vehicles across all models; filed Feb 2021; 21V055000)
- Driver Frontal Air Bag Inflator May Explode (2015–2017 model years; 71,301 vehicles across all models; filed Jan 2019; 19V003000)
All 95 Mercedes-Benz Sprinter 2500 recall campaigns · Mercedes-Benz Sprinter 2500 problems, recalls and mpg by year · Used car inspection checklist
What the numbers can't tell you
- Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
- Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
- The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.
Mercedes-Benz Sprinter 2500 years FAQ
Which Mercedes-Benz Sprinter 2500 year has the fewest complaints?
Among the model years shown whose counts have settled, the 2007 has the fewest owner complaints filed with NHTSA (1). That is a count of reports, not a measure of reliability.
Does fewer complaints mean a more reliable car?
Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.
Are there Mercedes-Benz Sprinter 2500 years to avoid?
No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2020, 2019 and 2021 models, and across all years the most-reported problem area is the electrical system. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.
What is the most common Mercedes-Benz Sprinter 2500 problem?
Across the model years shown, owners most often report problems with the electrical system (68 of 438 complaints list it). Each model-year report breaks the complaints down by component.
How many recalls does the Mercedes-Benz Sprinter 2500 have?
NHTSA lists 95 recall campaigns covering the Mercedes-Benz Sprinter 2500. See every one, with official wording and repair rates, on the Mercedes-Benz Sprinter 2500 recall page.
Why are newer years left out of fewest and most?
Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.