Mercedes-Benz Sprinter 2500 complaints by model year
438 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2025 | 2 | 0 | 0 | 1 |
| 2024 | 12 | 0 | 1 | 4 |
| 2023 | 17 | 0 | 1 | 7 |
| 2022 | 40 | 2 | 0 | 7 |
| 2021 | 45 | 2 | 0 | 18 |
| 2020 | 80 | 3 | 1 | 22 |
| 2019 | 67 | 8 | 4 | 42 |
| 2018 | 14 | 0 | 0 | 9 |
| 2017 | 13 | 0 | 0 | 7 |
| 2016 | 28 | 0 | 1 | 15 |
| 2015 | 23 | 1 | 0 | 14 |
| 2014 | 38 | 1 | 4 | 6 |
| 2013 | 21 | 0 | 0 | 3 |
| 2012 | 8 | 0 | 0 | 2 |
| 2011 | 14 | 0 | 0 | 4 |
| 2010 | 14 | 0 | 0 | 6 |
| 2009 | 1 | 0 | 0 | 0 |
| 2007 | 1 | 0 | 0 | 1 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2016–2025. Darker cells mean more reports. One complaint can name several components.
| Component | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Electrical system | 3 | 3 | 2 | 8 | 20 | 9 | 9 | 1 | 2 | 0 |
| Power train | 1 | 1 | 3 | 14 | 18 | 5 | 3 | 4 | 2 | 1 |
| Engine | 3 | 1 | 2 | 5 | 15 | 5 | 8 | 5 | 1 | 0 |
| Unknown or other | 2 | 1 | 2 | 9 | 9 | 6 | 8 | 4 | 3 | 1 |
| Steering | 3 | 4 | 3 | 15 | 8 | 3 | 2 | 2 | 0 | 0 |
| Service brakes | 4 | 0 | 0 | 8 | 12 | 7 | 1 | 2 | 3 | 0 |
| Forward collision avoidance | 0 | 0 | 0 | 4 | 14 | 9 | 8 | 1 | 1 | 0 |
| Vehicle speed control | 5 | 0 | 4 | 4 | 5 | 1 | 5 | 0 | 0 | 0 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Mercedes-Benz Sprinter 2500 recalls (95)
Recall campaigns NHTSA lists for at least one Sprinter 2500 model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 25V725000 | Oct 24, 2025 | Improperly Reinforced Frame Member | 2023, 2024 | 41% |
| 25V712000 | Oct 17, 2025 | Loss of Automatic Emergency Braking | 2025 | 68.8% |
| 25V609000 | Sep 12, 2025 | Improperly Reinforced Frame Members | 2024 | 50% |
| 25V135000 | Feb 28, 2025 | Parking Brake May Fail/FMVSS 105 | 2024 | 72.7% |
| 24V930000 | Dec 13, 2024 | Instrument Cluster Display Too Bright/FMVSS 101 | 2019–2022 | 71.7% |
| 24V517000 | Jul 9, 2024 | Improperly Heat-Treated Rear Axle Spring U-Bolts | 2023, 2024 | 77.3% |
| 24V225000 | Mar 24, 2024 | Improperly Secured 12-Volt Ground Connection | 2023 | 78.8% |
| 24V166000 | Mar 1, 2024 | Short Circuit from Incorrectly Routed Wiring | 2023 | 86.5% |
| 23V876000 | Dec 21, 2023 | Partition Wall May Detach | 2019–2023 | 47.3% |
| 23V875000 | Dec 21, 2023 | Missing Frame Member Reinforcement Fasteners | 2019, 2020, 2021 | 54.6% |
| 23V874000 | Dec 21, 2023 | Crossmember Connection May Loosen | 2020 | 33.3% |
| 23V849000 | Dec 15, 2023 | Loss of Steering Control from Unsecured Strut Bolt | 2023 | 60.6% |
| 23V806000 | Dec 1, 2023 | Windows & Interior Lashing Rail Cargo May Detach | 2021, 2022, 2023 | 22.9% |
| 23V444000 | Jun 26, 2023 | Loss of Drive Power from Fuel Pump Shutdown | 2021, 2022 | 57% |
| 23V204000 | Mar 24, 2023 | Instrument Panel May Fail to Display Information | 2019–2022 | 80.1% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Where to next
Mercedes-Benz Sprinter 2500 FAQ
How many recalls has the Mercedes-Benz Sprinter 2500 had?
NHTSA lists 95 recall campaigns that cover at least one Mercedes-Benz Sprinter 2500 model year from 2007 to 2025. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Mercedes-Benz Sprinter 2500 year has the most complaints?
Among the last 14 model years with settled counts, the 2020 drew the most owner complaints filed with NHTSA (80) and the 2007 the fewest (1). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Mercedes-Benz Sprinter 2500 problems?
Across the 2016–2025 model years, owners most often name the electrical system, power train, engine in complaints filed with NHTSA.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.