Ram Promaster City Best and Worst Years by Owner Complaints
We rank Ram Promaster City model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2020 drew the fewest (1) and the 2015 the most (27).
Complaints filed by model year
Every year compared
| Most-reported component | |||||
|---|---|---|---|---|---|
| 2020 Among the fewest complaints |
1 | 2 | Structure | — | 24 |
| 2022 | 2 | 0 | Engine | — | 24 |
| 2019 Among the fewest complaints |
5 | 1 | Electrical system | — | 24 |
| 2021 Among the fewest complaints |
5 | 3 | Engine | — | 24 |
| 2018 | 16 | 2 | Engine | — | 24 |
| 2017 Among the most complaints |
19 | 3 | Engine | — | 24 |
| 2016 Among the most complaints |
25 | 3 | Electrical system | — | 24 |
| 2015 Among the most complaints |
27 | 3 | Power train | — | 24 |
Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.
What owners reported in the Ram Promaster City years with the most complaints
These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.
2015 Ram Promaster City: 27 complaints
Most-reported: Power train 15 (56%); Electrical system 11 (41%); Engine 10 (37%).
Reports mention 1 crash. Typical odometer reading when owners filed: 37,800 miles. 3 recall campaigns listed.
2016 Ram Promaster City: 25 complaints
Most-reported: Electrical system 8 (32%); Engine 7 (28%); Power train 7 (28%).
Typical odometer reading when owners filed: 37,000 miles. 3 recall campaigns listed.
2017 Ram Promaster City: 19 complaints
Most-reported: Engine 8 (42%); Electrical system 4 (21%); Visibility/wiper 3 (16%).
Reports mention 1 fire. Typical odometer reading when owners filed: 15,000 miles. 3 recall campaigns listed.
The Ram Promaster City years with the fewest complaints
2019 Ram Promaster City: 5 complaints
Most-reported: Electrical system 2 (40%); Air bags 1 (20%); Steering 1 (20%).
Reports mention 1 crash, 2 injuries. 1 recall campaign listed.
2021 Ram Promaster City: 5 complaints
Most-reported: Engine 3 (60%); Equipment 1 (20%); Exterior lighting 1 (20%).
3 recall campaigns listed.
Crashes, fires and injuries in Ram Promaster City owner reports
| Model year | Complaints | Crashes | Fires | Injuries | Deaths | Typical miles at filing |
|---|---|---|---|---|---|---|
| 2022 | 2 | 0 | 1 | 0 | 0 | — |
| 2021 | 5 | 0 | 0 | 0 | 0 | — |
| 2020 | 1 | 0 | 0 | 0 | 0 | — |
| 2019 | 5 | 1 | 0 | 2 | 0 | — |
| 2018 | 16 | 0 | 1 | 0 | 0 | — |
| 2017 | 19 | 0 | 1 | 0 | 0 | 15,000 |
| 2016 | 25 | 0 | 0 | 0 | 0 | 37,000 |
| 2015 | 27 | 1 | 0 | 0 | 0 | 37,800 |
Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.
Largest Ram Promaster City recalls
- Fire Extinguisher May Be Clogged or Inoperable (2015–2017 model years; 61,791 vehicles across all models; filed Dec 2017; 17V824000)
- Turn Signal Malfunction/FMVSS 108 (2019–2021 model years; 23,853 vehicles across all models; filed Sep 2021; 21V728000)
- Incorrect Federal Tire Placard/FMVSS 110 (2015–2017 model years; 11,288 vehicles across all models; filed Sep 2017; 17V601000)
- Seat Belt Locking Retractor Malfunction/FMVSS 208 (2021 model year; 10,372 vehicles across all models; filed Sep 2021; 21V699000)
- Trailer Brake Lights may not Illuminate/FMVSS 108 (2015–2016 model years; 6,422 vehicles across all models; filed Apr 2016; 16V253000)
All 9 Ram Promaster City recall campaigns · Ram Promaster City problems, recalls and mpg by year · Used car inspection checklist
What the numbers can't tell you
- Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
- Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
- The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.
Ram Promaster City years FAQ
Which Ram Promaster City year has the fewest complaints?
Among the model years shown whose counts have settled, the 2020 has the fewest owner complaints filed with NHTSA (1). That is a count of reports, not a measure of reliability.
Does fewer complaints mean a more reliable car?
Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.
Are there Ram Promaster City years to avoid?
No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2015, 2016 and 2017 models, and across all years the most-reported problem area is the engine. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.
What is the most common Ram Promaster City problem?
Across the model years shown, owners most often report problems with the engine (37 of 100 complaints list it). Each model-year report breaks the complaints down by component.
How many recalls does the Ram Promaster City have?
NHTSA lists 9 recall campaigns covering the Ram Promaster City. See every one, with official wording and repair rates, on the Ram Promaster City recall page.
Why are newer years left out of fewest and most?
Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.