Ram Promaster City complaints by model year
100 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2022 | 2 | 0 | 1 | 0 |
| 2021 | 5 | 0 | 0 | 3 |
| 2020 | 1 | 0 | 0 | 2 |
| 2019 | 5 | 1 | 0 | 1 |
| 2018 | 16 | 0 | 1 | 2 |
| 2017 | 19 | 0 | 1 | 3 |
| 2016 | 25 | 0 | 0 | 3 |
| 2015 | 27 | 1 | 0 | 3 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2015–2022. Darker cells mean more reports. One complaint can name several components.
| Component | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|
| Engine | 10 | 7 | 8 | 7 | 0 | 0 | 3 | 2 |
| Electrical system | 11 | 8 | 4 | 3 | 2 | 0 | 0 | 1 |
| Power train | 15 | 7 | 0 | 2 | 0 | 0 | 0 | 1 |
| Unknown or other | 1 | 3 | 5 | 0 | 0 | 0 | 0 | 0 |
| Exterior lighting | 1 | 2 | 2 | 2 | 0 | 0 | 1 | 0 |
| Structure | 0 | 1 | 1 | 0 | 1 | 1 | 0 | 0 |
| Electronic stability control | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Ram Promaster City recalls (9)
Recall campaigns NHTSA lists for at least one Promaster City model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 21V728000 | Sep 21, 2021 | Turn Signal Malfunction/FMVSS 108 | 2019, 2020, 2021 | 71.6% |
| 21V699000 | Sep 9, 2021 | Seat Belt Locking Retractor Malfunction/FMVSS 208 | 2021 | 80.2% |
| 21V147000 | Mar 9, 2021 | Internal Damage to ABS Module | 2020, 2021 | 100% |
| 18V149000 | Mar 6, 2018 | Steering Gears may Crack | 2018 | 100% |
| 18V129000 | Feb 22, 2018 | Incorrect Tire Placard Information/FMVSS 110 | 2018 | 98.1% |
| 17V824000 | Dec 21, 2017 | Fire Extinguisher May Be Clogged or Inoperable | 2015, 2016, 2017 | 48.3% |
| 17V601000 | Sep 26, 2017 | Incorrect Federal Tire Placard/FMVSS 110 | 2015, 2016, 2017 | 99.7% |
| 16V953000 | Dec 28, 2016 | Side Curtain Air Bags may not Inflate Properly | 2017 | 100% |
| 16V253000 | Apr 28, 2016 | Trailer Brake Lights may not Illuminate/FMVSS 108 | 2015, 2016 | 73.8% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Ram Promaster City FAQ
How many recalls has the Ram Promaster City had?
NHTSA lists 9 recall campaigns that cover at least one Ram Promaster City model year from 2015 to 2022. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Ram Promaster City year has the most complaints?
Among the last 7 model years with settled counts, the 2015 drew the most owner complaints filed with NHTSA (27) and the 2020 the fewest (1). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Ram Promaster City problems?
Across the 2015–2022 model years, owners most often name the engine, electrical system, power train in complaints filed with NHTSA.
What mpg does the Ram Promaster City get?
EPA rates the 2022 Ram Promaster City at 24 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.