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2020 Kia Soul: Problems, Recalls and MPG

What this means

NHTSA lists 1 recall campaign for the 2020 Kia Soul, most recently filed April 2021. Owners have filed 383 complaints with NHTSA, most often about the engine. In NHTSA crash tests it earned 4 stars overall.

Data summary generated from official records. Methodology Data: NHTSA, DOT, EPA · Refreshed Oct 6, 2026
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Recalls (1)

NHTSA lists 1 recall campaign for the 2020 Kia Soul. Check whether yours was repaired with NHTSA's free VIN lookup ↗

Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.

Check on NHTSA ↗
Listed for 2020 Kia Soul. Not checked against your VIN.
Recall 21V259000 Filed Apr 13, 2021

Improperly Heat-Treated Piston Oil Rings

Engine
Official NHTSA text
Summary
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Consequence
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
90.6% repairedof 147,249 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA or ask a dealer to check campaign 21V259000

PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.

Owner complaints (383)

383 complaints filed with NHTSA (owner reports, not verified findings). The engine is mentioned most often.

9involved a crash
6involved a fire
6injuries reported
8deaths reported

As reported by owners in their complaints. These are reports, not NHTSA findings.

Most-reported components

Complaints filed with NHTSA for the 2020 Kia Soul, by component (top 10). One complaint can list several components, so these add up to more than 383.Source: NHTSA ODI owner complaints · Retrieved Oct 6, 2026 · Report a data error

How 2020 compares with other Soul years

Best and worst Soul years →
2016201720182019202020212022202320242025
This year (2020)Other yearsStill collecting reports

Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.

Crash tests: 4 stars overall

Overall★★★★☆
Frontal crashDriver 5★ · Passenger 4★★★★★☆
Side crashDriver 5★ · Passenger 5★★★★★★
Side pole★★★☆☆
RolloverRollover risk 14.7%★★★★☆
Front seat of a modern car with the seat belt buckled across the passenger seat
Compare fairly. Compare stars only between vehicles of similar size and weight. Ratings apply to the tested configuration.

Source: NHTSA 5-Star Safety Ratings (NCAP), 2020 Kia Soul suv fwd, retrieved Oct 6, 2026.

Fuel economy: up to 114 mpg combined

114
mpg combined
127
city
101
highway
EPA annual fuel cost
$650
CO₂ tailpipe
—
EPA class
Small Station Wagons

What it costs you to run

$573per year
$48per month
132gallons a year

Miles ÷ 114 mpg × $4.354 (EIA US average regular, week of Oct 5, 2026, all taxes included). Source: EPA · EIA.

EPA label estimates from lab tests; your mileage will vary.

Specs by configuration

2020 Kia Soul configurations with EPA data
Engine · transmissionDriveCity / Hwy / CombEPA $/yrCO₂ g/mi
Electric · AutomaticFront-Wheel Drive127 / 101 / 114$650—
2 L 4-cyl · CVTFront-Wheel Drive29 / 35 / 31$2,150287
2 L 4-cyl · CVTFront-Wheel Drive27 / 33 / 30$2,250303
1.6 L 4-cyl · AutomaticFront-Wheel Drive27 / 32 / 29$2,300309
2 L 4-cyl · 6-speed manualFront-Wheel Drive25 / 31 / 27$2,500332

Source: EPA fuel economy data, retrieved Oct 6, 2026. Configurations are listed when EPA and NHTSA records match.

Used blue SUV on a sunny dealer lot with its hood open and a clipboard on the fender

Looking at a 2020 Soul for sale?

Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.

All Soul years

Where to next

2020 Kia Soul FAQ

How many recalls does the 2020 Kia Soul have?

NHTSA lists 1 recall campaign: 21V259000 (engine). Use NHTSA's VIN lookup to see whether a specific car was repaired.

What are the most common 2020 Kia Soul problems?

Owners filed 383 complaints with NHTSA. Engine (240), Power train (91), Unknown or other (52) are mentioned most. These are owner reports, not verified findings.

What mpg does the 2020 Kia Soul get?

EPA rates the Electric · Automatic version at 127 city, 101 highway and 114 combined mpg. Other configurations are listed in the fuel economy section.

What safety rating did the 2020 Kia Soul get?

NHTSA rated the 2020 Kia Soul suv fwd 4 stars overall, with 4 stars frontal, 5 stars side and 4 stars rollover (14.7% rollover risk).

How does the 2020 Soul compare with other years?

Among the 2016–2021 Kia Soul model years at least five years old, the 2019 drew the fewest complaints (136) and the 2016 the most (816). The 2020 drew 383. Counts are owner reports, not failure rates.

How this page was madeSources, processing, limits, review and changes

Processing

  • Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
  • Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.

Limitations

  • Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
  • Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
  • Recent model years are still collecting reports.

Review

Data compiled automatically from the official files listed here.

Changelog

  • 2026-10-06 Data refreshed from the official files.
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