Recalls
5campaigns
2 electrical · 1 wheel · 1 air bag
Source: NHTSA
Complaints
170filed
Owner reports, 2016–2025 shown
Source: NHTSA ODI
Crash tests
5★overall
★★★★★ Frontal 5★ · Side 5★ · Rollover 4★
Source: NHTSA NCAP
Fuel economy
30mpg combined
$2,177/yr at this week's prices
Source: EPA · EIA
Specs
3.6 L 6-cyl· CVT
3 engine and transmission configurations
Source: NHTSA vPIC
Recalls (5)
NHTSA lists 5 recall campaigns for the 2020 Chrysler Pacifica. Check whether yours was repaired with NHTSA's free VIN lookup ↗
Only NHTSA and your automaker know whether your specific car was repaired. PlainVIN shows every recall campaign listed for a model year, with the official text and how many cars have been fixed so far.
Check on NHTSA ↗Listed for 2020 Chrysler Pacifica. Not checked against your VIN.
Park outside: fire risk. NHTSA advises parking outside and away from buildings until the recall repair is done.
Park Outside: Battery May Catch Fire
Electrical system · propulsion system · traction battery
Official NHTSA text
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
- Consequence
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
4.4% repairedof 17,277 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 26V362000
Listed for 2020 Chrysler Pacifica. Not checked against your VIN.
Wheelchair Restraint Retractor May Not Lock
Equipment adaptive/mobility · wheelchair restraints/securement · latch/anchor ·
Official NHTSA text
- Summary
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
2.3% repairedof 86 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 25V876000
Listed for 2020 Chrysler Pacifica. Not checked against your VIN.
Curtain Air Bags May Not Deploy/FMVSS 214, 226
Air bags · side/window · curtain
Official NHTSA text
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- Consequence
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
100% repairedof 26 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 24V793000
Listed for 2020 Chrysler Pacifica. Not checked against your VIN.
Unexpected Engine Shutdown from Electrical Short
Electrical system · wiring · connectors/plugs/receptacles
Official NHTSA text
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
- Consequence
- An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
94.5% repairedof 67,117 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 23V010000
Listed for 2020 Chrysler Pacifica. Not checked against your VIN.
Rearview Image Can Remain on Display/FMVSS 111
Back over prevention · sensing system · camera
Official NHTSA text
- Summary
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
99.1% repairedof 319,610 vehicles
Manufacturer report to NHTSA · Source: US DOT recall completion data, retrieved Oct 6, 2026
Check your VIN on NHTSA
or ask a dealer to check campaign 20V191000
PlainVIN shows public government records for education. It isn't a vehicle inspection or legal advice. Check your own VIN with NHTSA or your dealer.
Owner complaints (170)
170 complaints filed with NHTSA (owner reports, not verified findings). The electrical system is mentioned most often.
7involved a crash
3involved a fire
10injuries reported
0deaths reported
As reported by owners in their complaints. These are reports, not NHTSA findings.
Most-reported components
| Component | Complaints | % of 170 |
|---|---|---|
| Electrical system | 64 | 37.6% |
| Engine | 52 | 30.6% |
| Power train | 38 | 22.4% |
| Steering | 32 | 18.8% |
| Unknown or other | 18 | 10.6% |
| Fuel/propulsion system | 9 | 5.3% |
| Seats | 6 | 3.5% |
| Forward collision avoidance | 5 | 2.9% |
| Service brakes | 5 | 2.9% |
| Vehicle speed control | 5 | 2.9% |
How 2020 compares with other Pacifica years
Best and worst Pacifica years →20162
20171,524
2018876
2019313
2020170
2021373
2022214
2023154
202443
202528
| Model year | Complaints | Recall campaigns |
|---|---|---|
| 2016 | 2 | 0 |
| 2017 | 1,524 | 11 |
| 2018 | 876 | 12 |
| 2019 | 313 | 7 |
| 2020 | 170 | 5 |
| 2021 | 373 | 7 |
| 2022 | 214 | 10 |
| 2023 | 154 | 14 |
| 2024 | 43 | 11 |
| 2025 | 28 | 9 |
This year (2020)Other yearsStill collecting reports
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Owners are still filing reports for recent model years, so these counts will grow. Source: NHTSA ODI, retrieved Oct 6, 2026.
Crash tests: 5 stars overall
Overall★★★★★
Frontal crashDriver 5★ · Passenger 5★★★★★★
Side crashDriver 5★ · Passenger 5★★★★★★
Side pole★★★★★
RolloverRollover risk 11.6%★★★★☆
Compare fairly. Compare stars only between vehicles of similar size and weight. Ratings apply to the tested configuration.
Source: NHTSA 5-Star Safety Ratings (NCAP), 2020 Chrysler Pacifica van fwd, retrieved Oct 6, 2026.
Fuel economy: up to 30 mpg combined
30
mpg combined
29
city
30
highway
- EPA annual fuel cost
- $2,250
- CO₂ tailpipe
- 119 g/mi
- EPA class
- Minivan -
What it costs you to run
$2,177per year
$181per month
500gallons a year
Miles ÷ 30 mpg × $4.354 (EIA US average regular, week of Oct 5, 2026, all taxes included). Source: EPA · EIA.
EPA label estimates from lab tests; your mileage will vary.
Specs by configuration
| Engine · transmission | Drive | City / Hwy / Comb | EPA $/yr | CO₂ g/mi |
|---|---|---|---|---|
| 3.6 L 6-cyl · CVT | Front-Wheel Drive | 29 / 30 / 30 | $2,250 | 119 |
| 3.6 L 6-cyl · 9-speed automatic | Front-Wheel Drive | 19 / 28 / 22 | $3,050 | 401 |
| 3.6 L 6-cyl · 9-speed automatic | All-Wheel Drive | 17 / 25 / 20 | $3,350 | 445 |
Source: EPA fuel economy data, retrieved Oct 6, 2026. Configurations are listed when EPA and NHTSA records match.
Looking at a 2020 Pacifica for sale?
Print a one-page buyer's checklist: each recall campaign with a box to tick when the seller shows proof of repair, the top complaint areas to inspect, crash stars, MPG, and a link back to this page.
Where to next
2020 Chrysler Pacifica FAQ
How many recalls does the 2020 Chrysler Pacifica have?
NHTSA lists 5 recall campaigns: 26V362000 (electrical), 25V876000 (wheel), 24V793000 (air bag), 23V010000 (electrical), 20V191000 (rear camera). Use NHTSA's VIN lookup to see whether a specific car was repaired.
What are the most common 2020 Chrysler Pacifica problems?
Owners filed 170 complaints with NHTSA. Electrical system (64), Engine (52), Power train (38) are mentioned most. These are owner reports, not verified findings.
What mpg does the 2020 Chrysler Pacifica get?
EPA rates the 3.6 L 6-cyl · CVT version at 29 city, 30 highway and 30 combined mpg. Other configurations are listed in the fuel economy section.
What safety rating did the 2020 Chrysler Pacifica get?
NHTSA rated the 2020 Chrysler Pacifica van fwd 5 stars overall, with 5 stars frontal, 5 stars side and 4 stars rollover (11.6% rollover risk).
How does the 2020 Pacifica compare with other years?
Among the 2016–2021 Chrysler Pacifica model years at least five years old, the 2016 drew the fewest complaints (2) and the 2017 the most (1,524). The 2020 drew 170. Counts are owner reports, not failure rates.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.
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