Mercedes-Benz CLA250 complaints by model year
448 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2025 | 1 | 0 | 0 | 0 |
| 2024 | 2 | 0 | 0 | 0 |
| 2023 | 6 | 2 | 0 | 0 |
| 2022 | 1 | 0 | 0 | 0 |
| 2021 | 7 | 1 | 0 | 5 |
| 2020 | 20 | 1 | 0 | 11 |
| 2019 | 22 | 2 | 0 | 6 |
| 2018 | 40 | 2 | 1 | 9 |
| 2017 | 27 | 2 | 0 | 10 |
| 2016 | 66 | 5 | 1 | 8 |
| 2015 | 61 | 5 | 0 | 7 |
| 2014 | 179 | 5 | 3 | 6 |
| 2013 | 9 | 0 | 0 | 0 |
| 2012 | 7 | 1 | 0 | 0 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2016–2025. Darker cells mean more reports. One complaint can name several components.
| Component | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Unknown or other | 20 | 3 | 8 | 2 | 4 | 2 | 1 | 3 | 2 | 0 |
| Engine | 15 | 4 | 6 | 4 | 4 | 1 | 0 | 1 | 1 | 0 |
| Electrical system | 8 | 7 | 10 | 2 | 5 | 0 | 0 | 1 | 1 | 1 |
| Air bags | 13 | 5 | 8 | 2 | 1 | 0 | 0 | 1 | 0 | 0 |
| Structure | 8 | 3 | 6 | 1 | 0 | 0 | 1 | 0 | 1 | 0 |
| Fuel/propulsion system | 6 | 1 | 1 | 4 | 3 | 2 | 0 | 0 | 0 | 0 |
| Steering | 6 | 2 | 2 | 1 | 2 | 0 | 0 | 1 | 0 | 0 |
| Power train | 5 | 4 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Mercedes-Benz CLA250 recalls (27)
Recall campaigns NHTSA lists for at least one CLA250 model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 26V481000 | Jul 24, 2026 | Rollaway Risk from Door Switch Failure | 2020, 2021 | — |
| 23V854000 | Dec 15, 2023 | Roof Panel May Detach From Vehicle | 2014–2019 | 40.6% |
| 23V732000 | Nov 1, 2023 | Missing Brake Inspection Gauge/FMVSS 135 | 2020 | 70.6% |
| 22V365000 | May 20, 2022 | Disabled Emergency Call System | 2017–2021 | 90.6% |
| 22V232000 | Apr 8, 2022 | Inoperable Rearview Camera Display/FMVSS 111 | 2020 | 92.4% |
| 21V989000 | Dec 17, 2021 | Power Steering Assist May Fail | 2020 | 100% |
| 21V961000 | Dec 13, 2021 | Fuel Leak Between Fuel Rail and Injectors | 2020 | 88.5% |
| 21V354000 | May 14, 2021 | Rearview Camera Image May Not Display/FMVSS 111 | 2020, 2021 | 96.5% |
| 21V229000 | Apr 1, 2021 | Possible Loss of Steering Control | 2017 | 77.2% |
| 21V197000 | Mar 19, 2021 | Roof Panel May Detach From Vehicle | 2014–2019 | 63.5% |
| 21V072000 | Feb 12, 2021 | Emergency Call (eCall) Function May be Disabled | 2017–2020 | 86.6% |
| 21V058000 | Feb 5, 2021 | Inaccurate Vehicle Location for Emergency Services | 2016–2021 | 95.3% |
| 21V034000 | Jan 29, 2021 | Child Seat Anchoring System Missing Anchor Bar | 2021 | 98.3% |
| 20V089000 | Feb 14, 2020 | Interior Switches May Not Illuminate/FMVSS 101 | 2020 | 94.7% |
| 19V892000 | Dec 16, 2019 | Improperly Calibrated OCS | 2015–2018 | 66.7% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Mercedes-Benz CLA250 FAQ
How many recalls has the Mercedes-Benz CLA250 had?
NHTSA lists 27 recall campaigns that cover at least one Mercedes-Benz CLA250 model year from 2012 to 2025. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Mercedes-Benz CLA250 year has the most complaints?
Among the last 10 model years with settled counts, the 2014 drew the most owner complaints filed with NHTSA (179) and the 2012 the fewest (7). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Mercedes-Benz CLA250 problems?
Across the 2016–2025 model years, owners most often name the unknown or other, engine, electrical system in complaints filed with NHTSA.
What mpg does the Mercedes-Benz CLA250 get?
EPA rates the 2025 Mercedes-Benz CLA250 at 30 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.