Jeep Grand Cherokee Best and Worst Years by Owner Complaints
We rank Jeep Grand Cherokee model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2010 drew the fewest (118) and the 2014 the most (2,377).
Complaints filed by model year
Every year compared
| Most-reported component | |||||
|---|---|---|---|---|---|
| 2026 Still collecting reports |
23 | 6 | Engine | 5★ | 22–23 |
| 2025 Still collecting reports |
76 | 4 | Electrical system | 5★ | 22 |
| 2010 Among the fewest complaints |
118 | 5 | Electrical system | — | 13–18 |
| 2009 Among the fewest complaints |
138 | 2 | Electrical system | — | 12–18 |
| 2020 Among the fewest complaints |
239 | 3 | Electrical system | 4★ | 13–21 |
| 2024 Still collecting reports |
242 | 16 | Electrical system | 5★ | 22 |
| 2022 | 261 | 13 | Electrical system | — | 17–22 |
| 2016 | 311 | 8 | Power train | 4★ | 15–25 |
| 2017 | 364 | 5 | Engine | 4★ | 15–21 |
| 2019 | 368 | 7 | Service brakes | 4★ | 13–24 |
| 2023 | 388 | 21 | Electrical system | — | 17–22 |
| 2021 | 406 | 12 | Electrical system | 4★ | 13–21 |
| 2008 | 734 | 4 | Electrical system | — | 12–20 |
| 2013 | 804 | 9 | Electrical system | 4★ | 14–19 |
| 2018 | 854 | 10 | Electrical system | 4★ | 13–25 |
| 2007 | 1,108 | 5 | Electrical system | — | 12–20 |
| 2015 | 1,361 | 9 | Power train | 4★ | 15–25 |
| 2011 Among the most complaints |
1,641 | 6 | Electrical system | 4★ | 15–18 |
| 2012 Among the most complaints |
1,644 | 10 | Electrical system | 4★ | 14–19 |
| 2014 Among the most complaints |
2,377 | 18 | Electrical system | 4★ | 15–25 |
Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.
What owners reported in the Jeep Grand Cherokee years with the most complaints
These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.
2014 Jeep Grand Cherokee: 2,377 complaints
Most-reported: Electrical system 483 (20%); Power train 475 (20%); Engine 408 (17%).
Reports mention 151 crashes, 40 fires, 139 injuries. Typical odometer reading when owners filed: 50,000 miles. 18 recall campaigns listed.
2012 Jeep Grand Cherokee: 1,644 complaints
Most-reported: Electrical system 837 (51%); Service brakes 289 (18%); Engine 285 (17%).
Reports mention 46 crashes, 105 fires, 35 injuries. Typical odometer reading when owners filed: 65,000 miles. 10 recall campaigns listed.
2011 Jeep Grand Cherokee: 1,641 complaints
Most-reported: Electrical system 780 (48%); Engine 343 (21%); Service brakes 331 (20%).
Reports mention 53 crashes, 61 fires, 47 injuries, 2 deaths. Typical odometer reading when owners filed: 63,500 miles. 6 recall campaigns listed.
The Jeep Grand Cherokee years with the fewest complaints
2010 Jeep Grand Cherokee: 118 complaints
Most-reported: Electrical system 47 (40%); Power train 22 (19%); Engine 21 (18%).
Reports mention 10 crashes, 4 fires, 4 injuries. Typical odometer reading when owners filed: 68,000 miles. 5 recall campaigns listed.
2009 Jeep Grand Cherokee: 138 complaints
Most-reported: Electrical system 47 (34%); Power train 23 (17%); Engine 22 (16%).
Reports mention 4 crashes, 1 injury. Typical odometer reading when owners filed: 60,000 miles. 2 recall campaigns listed.
2020 Jeep Grand Cherokee: 239 complaints
Most-reported: Electrical system 73 (31%); Engine 50 (21%); Power train 39 (16%).
Reports mention 24 crashes, 5 fires, 13 injuries. Typical odometer reading when owners filed: 13,100 miles. 3 recall campaigns listed.
Crashes, fires and injuries in Jeep Grand Cherokee owner reports
| Model year | Complaints | Crashes | Fires | Injuries | Deaths | Typical miles at filing |
|---|---|---|---|---|---|---|
| 2026 | 23 | 0 | 0 | 0 | 0 | — |
| 2025 | 76 | 8 | 0 | 8 | 0 | 5,781 |
| 2024 | 242 | 10 | 0 | 2 | 1 | 12,900 |
| 2023 | 388 | 14 | 3 | 17 | 1 | 20,000 |
| 2022 | 261 | 7 | 1 | 0 | 0 | 28,889 |
| 2021 | 406 | 20 | 8 | 13 | 0 | 18,000 |
| 2020 | 239 | 24 | 5 | 13 | 0 | 13,100 |
| 2019 | 368 | 17 | 4 | 10 | 0 | 36,000 |
| 2018 | 854 | 42 | 10 | 33 | 0 | 24,000 |
| 2017 | 364 | 26 | 3 | 19 | 0 | 32,000 |
| 2016 | 311 | 27 | 7 | 18 | 0 | 32,139 |
| 2015 | 1,361 | 128 | 21 | 93 | 0 | 40,000 |
| 2014 | 2,377 | 151 | 40 | 139 | 0 | 50,000 |
| 2013 | 804 | 23 | 27 | 28 | 1 | 67,000 |
| 2012 | 1,644 | 46 | 105 | 35 | 0 | 65,000 |
| 2011 | 1,641 | 53 | 61 | 47 | 2 | 63,500 |
| 2010 | 118 | 10 | 4 | 4 | 0 | 68,000 |
| 2009 | 138 | 4 | 0 | 1 | 0 | 60,000 |
| 2008 | 734 | 23 | 5 | 10 | 0 | 74,000 |
| 2007 | 1,108 | 31 | 11 | 21 | 0 | 69,000 |
Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.
Largest Jeep Grand Cherokee recalls
- Cruise Control cannot be Cancelled (2014–2018 model years; 4,815,661 vehicles across all models; filed May 2018; 18V332000)
- DAIMLERCHRYSLER/INADVERTENT VEHICLE MOVEMENT (1993–1998 model years; 1,620,000 vehicles across all models; filed Feb 2002; 02V053000)
- Post-Collision Fire after Rear Impact (1993–1998 model years; 1,560,000 vehicles across all models; filed Jun 2013; 13V252000)
- Radio Software Security Vulnerabilities (2014–2015 model years; 1,416,903 vehicles across all models; filed Jul 2015; 15V461000)
- DAIMLERCHRYSLER/FMVSS 225/CHILD SEAT ANCHOR (2001 model year; 1,211,756 vehicles across all models; filed Nov 2000; 00V366000)
All 128 Jeep Grand Cherokee recall campaigns · Jeep Grand Cherokee problems, recalls and mpg by year · Used car inspection checklist
What the numbers can't tell you
- Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
- Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
- The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.
Jeep Grand Cherokee years FAQ
Which Jeep Grand Cherokee year has the fewest complaints?
Among the model years shown whose counts have settled, the 2010 has the fewest owner complaints filed with NHTSA (118). That is a count of reports, not a measure of reliability.
Does fewer complaints mean a more reliable car?
Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.
Are there Jeep Grand Cherokee years to avoid?
No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2014, 2012 and 2011 models, and across all years the most-reported problem area is the electrical system. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.
What is the most common Jeep Grand Cherokee problem?
Across the model years shown, owners most often report problems with the electrical system (5,044 of 13,457 complaints list it). Each model-year report breaks the complaints down by component.
How many recalls does the Jeep Grand Cherokee have?
NHTSA lists 128 recall campaigns covering the Jeep Grand Cherokee. See every one, with official wording and repair rates, on the Jeep Grand Cherokee recall page.
Why are newer years left out of fewest and most?
Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.