Ford Transit Connect complaints by model year
570 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2023 | 1 | 1 | 0 | 0 |
| 2022 | 6 | 0 | 1 | 1 |
| 2021 | 9 | 0 | 0 | 4 |
| 2020 | 32 | 2 | 2 | 8 |
| 2019 | 51 | 2 | 0 | 8 |
| 2018 | 22 | 0 | 0 | 6 |
| 2017 | 28 | 1 | 0 | 6 |
| 2016 | 104 | 1 | 1 | 10 |
| 2015 | 66 | 3 | 0 | 10 |
| 2014 | 127 | 3 | 1 | 15 |
| 2013 | 32 | 3 | 0 | 4 |
| 2012 | 26 | 1 | 1 | 1 |
| 2011 | 24 | 0 | 0 | 1 |
| 2010 | 42 | 4 | 1 | 2 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2014–2023. Darker cells mean more reports. One complaint can name several components.
| Component | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|---|---|---|
| Power train | 12 | 9 | 13 | 3 | 3 | 24 | 10 | 5 | 1 | 1 |
| Unknown or other | 23 | 13 | 13 | 3 | 4 | 6 | 5 | 2 | 2 | 0 |
| Service brakes | 0 | 1 | 17 | 8 | 6 | 19 | 6 | 3 | 0 | 0 |
| Structure | 28 | 13 | 14 | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
| Electrical system | 18 | 4 | 14 | 5 | 2 | 5 | 1 | 0 | 2 | 0 |
| Engine | 8 | 6 | 12 | 1 | 1 | 1 | 2 | 2 | 2 | 0 |
| Steering | 7 | 5 | 8 | 2 | 5 | 0 | 1 | 0 | 0 | 0 |
| Visibility | 3 | 0 | 14 | 4 | 2 | 1 | 4 | 0 | 0 | 0 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Ford Transit Connect recalls (31)
Recall campaigns NHTSA lists for at least one Transit Connect model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 25V572000 | Sep 3, 2025 | Blank or Distorted Rearview Camera Image | 2015–2018 | 15.4% |
| 25V442000 | Jun 27, 2025 | Rearview Camera Image May Not Display | 2018–2022 | 54.8% |
| 25V196000 | Mar 28, 2025 | Engine May Overheat | 2019, 2020 | 39.5% |
| 24V294000 | Apr 26, 2024 | Panoramic Roof Panel May Detach from Vehicle | 2017, 2018, 2019 | 34.3% |
| 23V502000 | Jul 21, 2023 | Front Door Latch Pawl May Crack | 2014, 2015, 2016 | 33.8% |
| 22V413000 | Jun 10, 2022 | Unintentional Rollaway Due to Detached Shift Cable | 2013–2021 | 70.3% |
| 22V192000 | Mar 25, 2022 | Inadequate Front Windshield Adhesion | 2016, 2020 | 38.9% |
| 21V977000 | Dec 16, 2021 | Panoramic Roof Panel May Separate from Vehicle | 2014 | 32.3% |
| 21V592000 | Jul 30, 2021 | Seat Belt Locking Retractor Malfunction/FMVSS 208 | 2021 | 66.8% |
| 21V376000 | May 24, 2021 | Unintentional Rollaway Due to Detached Shift Cable | 2013–2021 | 69% |
| 20V791000 | Dec 17, 2020 | Air Bag Missing First Stage Booster/FMVSS 208 | 2019, 2020 | 66.7% |
| 20V636000 | Oct 15, 2020 | Engine May Overheat | 2019, 2020 | 88.1% |
| 20V550000 | Sep 10, 2020 | Missing or Loose Bolts on Start/Stop Accumulator | 2019, 2020 | 87.6% |
| 20V331000 | Jun 8, 2020 | Doors May Open While Driving | 2014, 2015, 2016 | 58.4% |
| 20V305000 | May 27, 2020 | Front Seat Belt Pretensioners May Not Deploy | 2016, 2017 | 70.7% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Crash-test stars by model year
| Model year | Overall | Frontal | Side | Rollover | Tested as |
|---|---|---|---|---|---|
| 2023 | ★★★★☆ | 4★ | 5★ | 4★ | pv fwd |
| 2022 | ★★★★☆ | 4★ | 5★ | 4★ | van fwd |
| 2021 | ★★★★☆ | 4★ | 5★ | 4★ | wagon fwd |
| 2018 | ★★★★★ | 4★ | 5★ | 4★ | wagon fwd |
| 2017 | ★★★★★ | 4★ | 5★ | 4★ | wagon fwd |
| 2016 | ★★★★★ | 4★ | 5★ | 4★ | wagon fwd |
| 2015 | ★★★★★ | 4★ | 5★ | 4★ | wagon fwd |
| 2014 | ★★★★★ | 4★ | 5★ | 4★ | wagon fwd |
| 2013 | ★★☆☆☆ | 3★ | 2★ | 3★ | van fwd |
| 2012 | ★★☆☆☆ | 3★ | 2★ | 3★ | van fwd |
Compare stars only between vehicles of similar size and weight. Source: NHTSA NCAP, retrieved Oct 6, 2026.
Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Ford Transit Connect FAQ
How many recalls has the Ford Transit Connect had?
NHTSA lists 31 recall campaigns that cover at least one Ford Transit Connect model year from 2010 to 2023. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Ford Transit Connect year has the most complaints?
Among the last 12 model years with settled counts, the 2014 drew the most owner complaints filed with NHTSA (127) and the 2021 the fewest (9). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Ford Transit Connect problems?
Across the 2014–2023 model years, owners most often name the power train, unknown or other, service brakes in complaints filed with NHTSA.
What mpg does the Ford Transit Connect get?
EPA rates the 2023 Ford Transit Connect at 25 to 26 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.