Ford Flex complaints by model year
1,926 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2019 | 252 | 4 | 0 | 4 |
| 2018 | 67 | 7 | 0 | 3 |
| 2017 | 42 | 2 | 0 | 4 |
| 2016 | 98 | 4 | 0 | 3 |
| 2015 | 110 | 0 | 2 | 4 |
| 2014 | 249 | 11 | 2 | 4 |
| 2013 | 580 | 11 | 1 | 6 |
| 2012 | 64 | 4 | 1 | 2 |
| 2011 | 144 | 5 | 1 | 2 |
| 2010 | 139 | 9 | 2 | 1 |
| 2009 | 181 | 7 | 2 | 1 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2010–2019. Darker cells mean more reports. One complaint can name several components.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|---|---|---|---|---|
| Electrical system | 13 | 9 | 10 | 201 | 57 | 13 | 23 | 3 | 12 | 22 |
| Steering | 32 | 57 | 24 | 149 | 66 | 19 | 8 | 3 | 2 | 3 |
| Unknown or other | 7 | 11 | 5 | 78 | 24 | 12 | 14 | 13 | 19 | 52 |
| Back over prevention | 0 | 0 | 0 | 5 | 7 | 29 | 26 | 7 | 14 | 142 |
| Structure | 2 | 4 | 4 | 69 | 12 | 1 | 9 | 3 | 18 | 58 |
| Fuel/propulsion system | 12 | 5 | 5 | 59 | 46 | 18 | 3 | 0 | 2 | 0 |
| Engine | 30 | 25 | 11 | 33 | 22 | 11 | 8 | 1 | 1 | 5 |
| Suspension | 5 | 2 | 3 | 17 | 26 | 7 | 10 | 13 | 9 | 6 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Ford Flex recalls (14)
Recall campaigns NHTSA lists for at least one Flex model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 25V732000 | Oct 24, 2025 | Driver and Passenger Door Trim May Detach | 2017, 2018, 2019 | — |
| 25V695000 | Oct 13, 2025 | Rearview Camera Image May Not Display | 2015–2019 | 1.1% |
| 24V951000 | Dec 20, 2024 | Rearview Camera Image May Not Display | 2019 | — |
| 20V072000 | Feb 10, 2020 | Rear Suspension Toe Links May Fracture | 2013–2018 | 69.5% |
| 18V548000 | Aug 20, 2018 | Alternator and Starter Cables may be Loose | 2019 | 92% |
| 16V925000 | Dec 22, 2016 | Oil Leak from Turbocharger | 2016, 2017 | 87.8% |
| 16V621000 | Aug 25, 2016 | Fuel Pump Malfunction may Cause Engine Stall | 2013, 2014, 2015 | 81.2% |
| 16V247000 | Apr 26, 2016 | Air Bag Second Stage may not Inflate Properly | 2009–2012 | 84.3% |
| 15V812000 | Dec 2, 2015 | Fuel Delivery Module may Crack and Leak | 2013 | 80.2% |
| 15V464000 | Jul 24, 2015 | Parking Brake may not Fully Engage/FMVSS 135 | 2015 | 79% |
| 15V340000 | Jun 2, 2015 | Loss of Electric Power Steering Assist | 2011, 2012, 2013 | 69.4% |
| 14V710000 | Nov 7, 2014 | Improper Airbag Suppression/FMVSS 208 | 2014 | 71.6% |
| 14V393000 | Jul 2, 2014 | Halfshaft Disengagement/Loss of Drive/Roll Away | 2013, 2014 | 90.4% |
| 13V227000 | May 31, 2013 | Fuel Delivery Module may Crack And Leak | 2013 | — |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Ford Flex FAQ
How many recalls has the Ford Flex had?
NHTSA lists 14 recall campaigns that cover at least one Ford Flex model year from 2009 to 2019. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Ford Flex year has the most complaints?
Among the last 11 model years with settled counts, the 2013 drew the most owner complaints filed with NHTSA (580) and the 2017 the fewest (42). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Ford Flex problems?
Across the 2010–2019 model years, owners most often name the electrical system, steering, unknown or other in complaints filed with NHTSA.
What mpg does the Ford Flex get?
EPA rates the 2019 Ford Flex at 17 to 19 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.