Chevrolet Impala complaints by model year
10,422 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2020 | 15 | 3 | 0 | 0 |
| 2019 | 28 | 4 | 1 | 1 |
| 2018 | 59 | 6 | 0 | 1 |
| 2017 | 116 | 4 | 0 | 0 |
| 2016 | 111 | 8 | 4 | 0 |
| 2015 | 300 | 10 | 11 | 3 |
| 2014 | 636 | 19 | 8 | 12 |
| 2013 | 272 | 16 | 0 | 1 |
| 2012 | 258 | 20 | 5 | 3 |
| 2011 | 505 | 22 | 5 | 2 |
| 2010 | 441 | 18 | 3 | 4 |
| 2009 | 824 | 43 | 9 | 5 |
| 2008 | 810 | 51 | 10 | 2 |
| 2007 | 627 | 52 | 10 | 2 |
| 2006 | 524 | 58 | 22 | 1 |
| 2005 | 609 | 39 | 13 | 1 |
| 2004 | 1,073 | 44 | 21 | 4 |
| 2003 | 694 | 32 | 32 | 5 |
| 2002 | 795 | 38 | 32 | 4 |
| 2001 | 742 | 33 | 67 | 7 |
| 2000 | 818 | 49 | 73 | 7 |
| 1999 | 4 | 0 | 0 | 0 |
| 1998 | 2 | 0 | 1 | 0 |
| 1997 | 1 | 0 | 0 | 0 |
| 1996 | 88 | 2 | 2 | 0 |
| 1995 | 44 | 1 | 1 | 0 |
| 1994 | 15 | 1 | 0 | 0 |
| 1993 | 2 | 0 | 1 | 0 |
| 1987 | 1 | 0 | 0 | 0 |
| 1985 | 1 | 0 | 0 | 0 |
| 1983 | 3 | 0 | 0 | 1 |
| 1982 | 2 | 0 | 0 | 2 |
| 1981 | 2 | 0 | 2 | 2 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2011–2020. Darker cells mean more reports. One complaint can name several components.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|---|---|
| Electrical system | 95 | 58 | 52 | 221 | 96 | 30 | 15 | 11 | 9 | 3 |
| Electronic stability control | 132 | 54 | 108 | 104 | 20 | 10 | 1 | 1 | 0 | 0 |
| Steering | 35 | 49 | 34 | 140 | 44 | 16 | 10 | 7 | 3 | 3 |
| Engine | 125 | 40 | 30 | 56 | 19 | 21 | 21 | 7 | 2 | 1 |
| Unknown or other | 31 | 23 | 22 | 87 | 51 | 22 | 31 | 16 | 5 | 7 |
| Service brakes | 39 | 33 | 53 | 89 | 24 | 8 | 4 | 8 | 3 | 0 |
| Power train | 64 | 27 | 33 | 39 | 16 | 16 | 12 | 11 | 5 | 2 |
| Air bags | 37 | 20 | 19 | 43 | 29 | 16 | 17 | 6 | 5 | 2 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Chevrolet Impala recalls (34)
Recall campaigns NHTSA lists for at least one Impala model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 18V576000 | Aug 30, 2018 | Insufficient Coating on Rear Brake Caliper Pistons | 2018, 2019 | 95.9% |
| 16V507000 | Jul 5, 2016 | Passenger Presence Sensor Wires May Be Damaged | 2009, 2010 | 55.9% |
| 15V701000 | Oct 26, 2015 | Engine Oil Dripping On Manifold may Cause Fire | 2000–2004 | 38.2% |
| 15V465000 | Jul 24, 2015 | Occupant Sensing System/FMVSS 208 | 2014, 2015 | 92.9% |
| 15V201000 | Apr 6, 2015 | Engine Oil Dripping On Manifold may Cause Fire | 2004 | 30.8% |
| 15V202000 | Apr 6, 2015 | Electronic Parking Brake may Drag | 2014 | 95.2% |
| 15V085000 | Feb 11, 2015 | Electronic Parking Brake may Drag | 2014 | 93.3% |
| 14V614000 | Oct 1, 2014 | Contamination of the Chassis Electronic Module | 2014 | 84.8% |
| 14V541000 | Sep 9, 2014 | Electronic Parking Brake may Drag | 2014, 2015 | 96.8% |
| 14V518000 | Aug 28, 2014 | Reprogram Sensing And Diagnostic Module | 2014 | 100% |
| 14V489000 | Aug 8, 2014 | Console Storage Compartment Latch/FMVSS 201 | 2014, 2015 | 98.3% |
| 14V450000 | Jul 23, 2014 | Loss of Power Steering Assist | 2014 | 96.5% |
| 14V400000 | Jul 3, 2014 | Ignition Switch may Turn Off | 2000–2005 | 37.1% |
| 14V409000 | Jul 2, 2014 | Improperly Torqued Steering Component Fasteners | 2014 | 98.1% |
| 14V355000 | Jun 23, 2014 | Ignition Switch may Turn Off | 2006–2014 | 67.7% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Crash-test stars by model year
| Model year | Overall | Frontal | Side | Rollover | Tested as |
|---|---|---|---|---|---|
| 2020 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2019 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2018 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2017 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2016 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2015 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2014 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2013 | ★★★★☆ | 4★ | 4★ | 4★ | 4 dr fwd |
| 2012 | ★★★★☆ | 4★ | 4★ | 4★ | 4 dr fwd |
Compare stars only between vehicles of similar size and weight. Source: NHTSA NCAP, retrieved Oct 6, 2026.
Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Chevrolet Impala FAQ
How many recalls has the Chevrolet Impala had?
NHTSA lists 34 recall campaigns that cover at least one Chevrolet Impala model year from 1981 to 2020. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Chevrolet Impala year has the most complaints?
Among the last 15 model years with settled counts, the 2009 drew the most owner complaints filed with NHTSA (824) and the 2020 the fewest (15). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Chevrolet Impala problems?
Across the 2011–2020 model years, owners most often name the electrical system, electronic stability control, steering in complaints filed with NHTSA.
What mpg does the Chevrolet Impala get?
EPA rates the 2020 Chevrolet Impala at 22 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.