Chevrolet Cruze complaints by model year
3,722 owner complaints filed with NHTSA. Red numbers above the columns are recall campaigns for that model year.
| Model year | Complaints | Crashes | Fires | Recall campaigns |
|---|---|---|---|---|
| 2019 | 22 | 4 | 1 | 2 |
| 2018 | 109 | 17 | 3 | 3 |
| 2017 | 201 | 8 | 6 | 2 |
| 2016 | 250 | 19 | 6 | 4 |
| 2015 | 252 | 20 | 4 | 4 |
| 2014 | 702 | 70 | 17 | 10 |
| 2013 | 587 | 54 | 8 | 5 |
| 2012 | 865 | 62 | 18 | 7 |
| 2011 | 732 | 38 | 20 | 7 |
| 2010 | 2 | 0 | 0 | 0 |
Counts are owner reports, not failure rates. Higher sales years tend to draw more reports. Source: NHTSA ODI, retrieved Oct 6, 2026.
Among the last 15 model years at least five years old; newer years are left out because owners are still filing reports. Every year compared →
Problem areas by model year
Complaints that name each component, 2010–2019. Darker cells mean more reports. One complaint can name several components.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|---|---|---|---|---|
| Engine | 0 | 257 | 268 | 212 | 217 | 99 | 102 | 73 | 27 | 5 |
| Electrical system | 0 | 96 | 196 | 122 | 187 | 49 | 59 | 33 | 14 | 4 |
| Power train | 1 | 193 | 137 | 113 | 97 | 37 | 31 | 39 | 23 | 7 |
| Unknown or other | 0 | 75 | 84 | 75 | 89 | 46 | 43 | 31 | 24 | 2 |
| Service brakes | 0 | 74 | 150 | 50 | 31 | 18 | 19 | 19 | 13 | 3 |
| Steering | 0 | 48 | 103 | 74 | 93 | 24 | 18 | 6 | 9 | 0 |
| Electronic stability control | 0 | 75 | 108 | 62 | 69 | 30 | 16 | 7 | 3 | 0 |
| Air bags | 1 | 40 | 34 | 49 | 77 | 20 | 21 | 7 | 8 | 3 |
Source: NHTSA ODI owner complaints, retrieved Oct 6, 2026.
Chevrolet Cruze recalls (26)
Recall campaigns NHTSA lists for at least one Cruze model year, newest first.
| Campaign | Filed | What | Model years | Repaired |
|---|---|---|---|---|
| 25V764000 | Nov 6, 2025 | Roof Rail Air Bag Inflators May Rupture | 2014 | 12.5% |
| 23V870000 | Dec 21, 2023 | Roof Rail Air Bag Inflators May Rupture | 2014 | 28.8% |
| 23V674000 | Sep 20, 2023 | Roof Rail Air Bag Inflator May Rupture | 2014 | 29.2% |
| 20V668000 | Oct 29, 2020 | Missing Bolts on Start/Stop Accumulator | 2018, 2019 | 82.4% |
| 18V576000 | Aug 30, 2018 | Insufficient Coating on Rear Brake Caliper Pistons | 2018, 2019 | 95.9% |
| 18V304000 | May 10, 2018 | Fuel Leak in Rollover After Crash/FMVSS 301 | 2016, 2017, 2018 | 83.3% |
| 17V057000 | Jan 26, 2017 | Incorrectly Welded Seat Back Frame/FMVSS 202a | 2016, 2017 | 91.9% |
| 16V502000 | Jul 5, 2016 | Key May Be Removed When Not In Park/FMVSS 114 | 2011–2016 | 97.9% |
| 16V498000 | Jul 1, 2016 | Headlights may be Incorrectly Aimed/FMVSS 108 | 2016 | 100% |
| 15V876000 | Dec 23, 2015 | Seat Belt Assembly Bolt not Properly Tightened | 2015 | 86.7% |
| 15V442000 | Jul 10, 2015 | Steering Gear Not Tightened to Specification | 2014, 2015 | 90% |
| 15V113000 | Feb 27, 2015 | Parking Brake Cable Brackets/FMVSS 135 | 2015 | 98.6% |
| 14V417000 | Jul 2, 2014 | Engine Block Heater Power Cord Damage | 2013, 2014 | 78.8% |
| 14V372000 | Jun 26, 2014 | Driver's Front Air Bag Inflator Rupture | 2013, 2014 | 91.4% |
| 14V300000 | Jun 6, 2014 | Driver Side Frontal Air Bag May Not Deploy | 2012 | 81.7% |
Only NHTSA and your automaker know whether your specific car was repaired. Open a model-year page for each campaign's official text, or check your VIN on NHTSA.
Check on NHTSA ↗Crash-test stars by model year
| Model year | Overall | Frontal | Side | Rollover | Tested as |
|---|---|---|---|---|---|
| 2019 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2018 | ★★★★★ | 5★ | 4★ | 4★ | 4 dr fwd |
| 2017 | ★★★★★ | 5★ | 4★ | 4★ | 4 dr fwd |
| 2016 | ★★★★☆ | 5★ | 4★ | 4★ | 4 dr fwd |
| 2015 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2014 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2013 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2012 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
| 2011 | ★★★★★ | 5★ | 5★ | 4★ | 4 dr fwd |
Compare stars only between vehicles of similar size and weight. Source: NHTSA NCAP, retrieved Oct 6, 2026.
Fuel economy by model year
EPA combined mpg range across engine and transmission configurations. Your mileage will vary. Source: EPA, retrieved Oct 6, 2026.
Where to next
Chevrolet Cruze FAQ
How many recalls has the Chevrolet Cruze had?
NHTSA lists 26 recall campaigns that cover at least one Chevrolet Cruze model year from 2010 to 2019. Each campaign card on the model-year pages has NHTSA's official text and the repair completion rate. Only NHTSA's VIN lookup can tell you whether a specific car was repaired.
Which Chevrolet Cruze year has the most complaints?
Among the last 10 model years with settled counts, the 2012 drew the most owner complaints filed with NHTSA (865) and the 2010 the fewest (2). Counts are owner reports, not failure rates, and sales volume affects them.
What are the most common Chevrolet Cruze problems?
Across the 2010–2019 model years, owners most often name the engine, electrical system, power train in complaints filed with NHTSA.
What mpg does the Chevrolet Cruze get?
EPA rates the 2019 Chevrolet Cruze at 31 to 37 mpg combined, depending on engine and transmission.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.