Cadillac SRX Best and Worst Years by Owner Complaints
We rank Cadillac SRX model years by the number of owner complaints filed with NHTSA, from fewest to most. Complaint counts aren't failure rates: years that sold more cars, or that are older, can show more reports. We rank only model years at least five years old, because newer ones are still collecting reports. Among settled years shown, the 2019 drew the fewest (1) and the 2010 the most (474).
Complaints filed by model year
Every year compared
| Most-reported component | |||||
|---|---|---|---|---|---|
| 2019 Among the fewest complaints |
1 | 0 | Service brakes | — | — |
| 2009 Among the fewest complaints |
27 | 0 | Air bags | — | 15–18 |
| 2008 Among the fewest complaints |
47 | 0 | Power train | — | 15–17 |
| 2007 | 52 | 1 | Power train | — | 16–17 |
| 2006 | 68 | 3 | Engine | — | 15–17 |
| 2005 | 122 | 3 | Electrical system | — | 15–17 |
| 2016 | 168 | 2 | Exterior lighting | 5★ | 18–19 |
| 2004 | 216 | 7 | Electronic stability control | — | 15–17 |
| 2014 | 390 | 2 | Exterior lighting | 5★ | 18–19 |
| 2013 | 393 | 5 | Exterior lighting | 5★ | 18–19 |
| 2012 | 416 | 3 | Exterior lighting | 5★ | 18–19 |
| 2015 Among the most complaints |
442 | 4 | Exterior lighting | 5★ | 18–19 |
| 2011 Among the most complaints |
446 | 7 | Exterior lighting | — | 18–20 |
| 2010 Among the most complaints |
474 | 6 | Exterior lighting | — | 18–21 |
Sources: NHTSA ODI complaints, NHTSA recalls, NHTSA NCAP, EPA; retrieved Oct 6, 2026.
What owners reported in the Cadillac SRX years with the most complaints
These settled model years drew the most owner complaints to NHTSA. The share in brackets is the part of that year’s complaints that names each component; one complaint can name several.
2010 Cadillac SRX: 474 complaints
Most-reported: Exterior lighting 225 (47%); Electrical system 69 (15%); Engine 52 (11%).
Reports mention 21 crashes, 5 fires, 23 injuries. Typical odometer reading when owners filed: 74,850 miles. 6 recall campaigns listed.
2011 Cadillac SRX: 446 complaints
Most-reported: Exterior lighting 198 (44%); Suspension 62 (14%); Electrical system 40 (9%).
Reports mention 17 crashes, 1 fire, 21 injuries. Typical odometer reading when owners filed: 76,000 miles. 7 recall campaigns listed.
2015 Cadillac SRX: 442 complaints
Most-reported: Exterior lighting 302 (68%); Electrical system 44 (10%); Suspension 29 (7%).
Reports mention 12 crashes, 3 fires, 11 injuries. Typical odometer reading when owners filed: 51,000 miles. 4 recall campaigns listed.
The Cadillac SRX years with the fewest complaints
2019 Cadillac SRX: 1 complaints
Most-reported: Service brakes 1 (100%); Vehicle speed control 1 (100%).
0 recall campaigns listed.
2009 Cadillac SRX: 27 complaints
Most-reported: Air bags 5 (19%); Engine 4 (15%); Power train 4 (15%).
Reports mention 2 crashes, 3 injuries. Typical odometer reading when owners filed: 53,000 miles. 0 recall campaigns listed.
2008 Cadillac SRX: 47 complaints
Most-reported: Power train 11 (23%); Air bags 8 (17%); Electrical system 7 (15%).
Reports mention 6 crashes, 1 fire, 5 injuries. Typical odometer reading when owners filed: 69,000 miles. 0 recall campaigns listed.
Crashes, fires and injuries in Cadillac SRX owner reports
| Model year | Complaints | Crashes | Fires | Injuries | Deaths | Typical miles at filing |
|---|---|---|---|---|---|---|
| 2019 | 1 | 0 | 0 | 0 | 0 | — |
| 2016 | 168 | 11 | 1 | 10 | 3 | 47,000 |
| 2015 | 442 | 12 | 3 | 11 | 0 | 51,000 |
| 2014 | 390 | 16 | 2 | 7 | 0 | 59,000 |
| 2013 | 393 | 15 | 5 | 21 | 0 | 60,000 |
| 2012 | 416 | 32 | 4 | 32 | 2 | 73,000 |
| 2011 | 446 | 17 | 1 | 21 | 0 | 76,000 |
| 2010 | 474 | 21 | 5 | 23 | 0 | 74,850 |
| 2009 | 27 | 2 | 0 | 3 | 0 | 53,000 |
| 2008 | 47 | 6 | 1 | 5 | 0 | 69,000 |
| 2007 | 52 | 3 | 1 | 5 | 0 | 78,000 |
| 2006 | 68 | 3 | 2 | 5 | 0 | 77,000 |
| 2005 | 122 | 10 | 4 | 22 | 0 | 75,000 |
| 2004 | 216 | 16 | 2 | 17 | 0 | 68,000 |
Owner-reported, not verified by NHTSA. “Typical miles” is the median odometer reading in complaints that gave one (shown when at least 10 did). Source: NHTSA ODI complaints, retrieved Oct 6, 2026.
Largest Cadillac SRX recalls
- Ignition Switch may Turn Off (2004–2006 model years; 554,328 vehicles across all models; filed Jul 2014; 14V394000)
- Seat Height Adjuster Bolt may Fall out (2010–2012 model years; 414,333 vehicles across all models; filed Jul 2014; 14V447000)
- Rear Suspension Toe Link May Loosen and Separate (2010–2016 model years; 380,498 vehicles across all models; filed Jun 2021; 21V473000)
- Possible Loose Rear Suspension Toe Adjuster Link (2010–2015 model years; 290,241 vehicles across all models; filed Sep 2014; 14V571000)
- DRIVE AXLE SEAL LEAK (2005–2007 model years; 275,936 vehicles across all models; filed Dec 2007; 07V589000)
All 24 Cadillac SRX recall campaigns · Cadillac SRX problems, recalls and mpg by year · Used car inspection checklist
What the numbers can't tell you
- Sales volume. NHTSA publishes no sales figures with complaints, so a popular year draws more reports even if each car is no worse.
- Recent years are under-counted. Owners file reports for years after purchase; the newest model years will keep growing.
- The individual car. Maintenance, mileage and repairs matter more for one used car than any model-year average. Get a pre-purchase inspection and check open recalls by VIN.
Cadillac SRX years FAQ
Which Cadillac SRX year has the fewest complaints?
Among the model years shown whose counts have settled, the 2019 has the fewest owner complaints filed with NHTSA (1). That is a count of reports, not a measure of reliability.
Does fewer complaints mean a more reliable car?
Not necessarily. Complaint counts depend on how many cars were sold, how old they are and how many owners file reports. Use them to spot patterns worth asking about, alongside recalls, crash tests and a pre-purchase inspection.
Are there Cadillac SRX years to avoid?
No model year is officially one to avoid. By owner complaints to NHTSA, the settled years with the most reports are the 2010, 2011 and 2015 models, and across all years the most-reported problem area is the exterior lighting. Compare those years with the ones that drew the fewest reports, then check any specific car for open recalls by VIN and get a pre-purchase inspection.
What is the most common Cadillac SRX problem?
Across the model years shown, owners most often report problems with the exterior lighting (1,562 of 3,262 complaints list it). Each model-year report breaks the complaints down by component.
How many recalls does the Cadillac SRX have?
NHTSA lists 24 recall campaigns covering the Cadillac SRX. See every one, with official wording and repair rates, on the Cadillac SRX recall page.
Why are newer years left out of fewest and most?
Owners keep filing complaints for years after a car is sold. We mark the two newest model years as still collecting reports, and we only rank years that are at least five years old.
How this page was madeSources, processing, limits, review and changes
Data sources
- NHTSA recalls by vehicle
Retrieved Oct 6, 2026 - US DOT recall completion rates (data.transportation.gov)
Retrieved Oct 6, 2026 - NHTSA ODI owner complaints
Retrieved Oct 6, 2026 - NHTSA NCAP 5-Star Safety Ratings
Retrieved Oct 6, 2026 - EPA fuel economy data (licence confirmation pending)
Retrieved Oct 6, 2026 - EIA weekly retail gasoline prices
Weekly, all taxes included
Processing
- Complaints are counted per component. One complaint can list several, so component totals add up to more than the total.
- Fuel cost = miles per year ÷ EPA combined mpg × EIA weekly price for your region.
Limitations
- Complaint counts are owner reports, not verified findings or failure rates. There is no sales denominator.
- Recall campaigns are listed for the model year. Only NHTSA and the automaker know whether a specific car was repaired.
- Recent model years are still collecting reports.
Review
Data compiled automatically from the official files listed here.
Changelog
- 2026-10-06 Data refreshed from the official files.